Senior Technology Business Systems Consultant, Loyalty Solutions Operations

Wells Fargo

. Lead or participate in technology initiatives for simple to moderately complex business problems within technology business systems .

Posted 11/9/2026full-timeUnited StatesSeniorWebsite

Core Competencies

Role fit

Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates expertise in analyzing complex data to identify trends and root causes while collaborating cross-functionally to develop actionable technology solutions. Proficient in managing project schedules and improving processes to enhance business outcomes.

Highest-signal resume keywords

Business Systems Data ExperienceData AnalysisSQLProcess ImprovementCross-Functional Collaboration

ATS Keywords

Tailor your resume

Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills

Data AnalysisProblem-SolvingAttention to DetailDefect InvestigationReconciliationsException ReportingDashboard CreationAutomation IdentificationProcess SimplificationRoot Cause Analysis

Soft Skills

Analytical SkillsCritical ThinkingCommunication

Tools & Technologies

ExcelSQLSplunkReporting ToolsSystem-Monitoring Tools

Industry Keywords

Technology InitiativesBusiness RequirementsOperational NeedsStakeholder EngagementQuality Tools

Tech Stack

Tools & technologies

SplunkSQL

About the role

Key responsibilities & impact

Lead or participate in technology initiatives for simple to moderately complex business problems within technology business systems
Contribute to developing cost-effective systems and procedures that meet business requirements
Evaluate moderately complex business, operational, or technical challenges and develop planning and direction to resolve complex business problems
Partner with business and technology teams to evaluate business problems and lead teams in providing comprehensive technological solutions
Act as an internal consultant using quality tools and process definition or improvement to re-engineer technical processes
Collaborate with business and technology teams to evaluate and resolve issues
Manage project schedules and deliverables
Coordinate communication and information flow between business and technology teams
Analyze data and investigate transaction- and account-level exceptions
Validate system behavior, identify root causes, improve processes, reduce manual effort, and deliver stronger business and customer outcomes

Requirements

What you’ll need

4+ years of Business Systems Data experience, or equivalent demonstrated through work experience, training, military experience, or education
Strong analytical, critical-thinking, and problem-solving skills
Experience analyzing complex or transaction-level data to identify trends, anomalies, exceptions, and root causes
Strong attention to detail
Experience performing detailed defect, transaction, account, or system investigation through resolution
Experience with reconciliations, exception reporting, dashboards, or multiple interconnected data sources
Experience using data-analysis, reporting, and system-monitoring tools such as Excel, SQL, dashboards, Splunk, or similar tools
Ability to work cross-functionally with Operations, Product, Technology, Data, Risk, and other stakeholders
Experience translating business and operational needs into requirements and actionable process or technology solutions
Experience identifying opportunities for automation, process simplification, reporting improvement, and reduction of manual effort

Benefits

Comp & perks

Equal opportunity employment
Medical accommodation during the application or interview process
Drug-free workplace
Risk and compliance support programs