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Wells Fargo

Tele Sales Specialist – Merchant Services

Wells Fargo

. Sell payment solutions, including POS systems, eCommerce gateways, and mobile payment tools .

Posted 10/15/2026full-timeUnited StatesJuniorMid-Level💰 $53,000 - $79,000 per yearWebsite

About the role

Key responsibilities & impact
  • Sell payment solutions, including POS systems, eCommerce gateways, and mobile payment tools
  • Engage with pre-qualified inbound leads and execute targeted outbound follow-up to drive conversion
  • Assess client needs and deliver customized merchant solutions aligned to business objectives
  • Educate clients on payment security, fraud mitigation, and regulatory compliance
  • Manage the full sales lifecycle from initial consultation through application, onboarding, and activation
  • Collaborate with internal partners to ensure a seamless end-to-end client experience
  • Support inbound inquiries from customers and prospects within the Merchant Services contact center
  • Assist with account setup and onboarding across multiple platforms and industries
  • Navigate multiple systems to address questions related to funding, billing, interchange, and payment operations
  • Achieve sales goals, service standards, and key performance metrics

Requirements

What you’ll need
  • 2+ years of Merchant Services or Contact Center Sales experience, or equivalent demonstrated through work experience, training, military experience, or education
  • Experience in consultative sales, financial services, or solution-based selling environments
  • Merchant Services, payments, or fintech industry experience
  • Proven success managing outbound sales efforts and pipeline development
  • Bilingual Spanish proficiency
  • Experience handling inbound customer service inquiries alongside sales responsibilities
  • Understanding of financial documentation, regulatory disclosures, and compliance requirements
  • Excellent verbal and written communication skills
  • Proficiency navigating CRM tools, multiple systems, and Microsoft Office applications
  • Demonstrated ability to meet or exceed sales targets, KPIs, and performance goals
  • Willingness to work on-site at the stated location
  • Position is not eligible for visa sponsorship
  • Availability to work Monday-Friday, 8am to 6pm CST

Benefits

Comp & perks
  • Robust benefits
  • Competitive compensation
  • Work-life balance and well-being programs
  • Community investment recognition
  • Career growth opportunities
  • Equal opportunity employment
  • Medical accommodation support during recruitment
  • Drug-free workplace