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Teller, Part Time
Wells Fargo. Deliver a positive and reliable branch experience by accurately processing transactions and engaging customers with care .
Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates strong customer service skills by accurately processing transactions and effectively engaging with customers to identify their needs. Exhibits attention to detail and the ability to manage risk while maintaining compliance with policies and procedures.
Highest-signal resume keywords
Customer-Facing ExperienceCash-Handling ExperienceStrong Verbal CommunicationAttention to DetailRelationship-Building Skills
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Transaction ProcessingRisk ManagementDigital Banking ToolsService TransactionsOperational Activities
Soft Skills
Active ListeningCollaborationProfessionalismAdaptabilityJudgment
Industry Keywords
Customer ExperienceBranch OperationsPolicies and ProceduresSelf-Service OptionsCustomer Relationships
About the role
Key responsibilities & impact- Deliver a positive and reliable branch experience by accurately processing transactions and engaging customers with care
- Process routine service transactions, including deposits, withdrawals, payments, and check cashing
- Welcome customers, understand their needs, and guide them to digital tools, self-service options, or appropriate team members
- Build customer relationships and connect customers to relevant information, services, digital tools, or bankers
- Identify potential product or service needs, introduce solutions at a high level, and refer customers to bankers
- Complete transactional and operational activities accurately while managing risk in line with policies and controls
- Use communication and active listening to clarify needs and provide clear solutions or next steps
- Collaborate with branch teammates, follow leadership direction, and escalate complex situations
- Resolve routine customer questions or concerns and escalate complex issues for timely resolution
Requirements
What you’ll need- 6+ months of interacting with customers experience, or equivalent demonstrated through work experience, training, military experience, or education
- Ability to work a schedule that will include Saturdays
- This position is not eligible for Visa sponsorship
- Experience in customer-facing roles
- Strong attention to detail and ability to accurately process transactions across multiple systems in fast-paced environments
- Strong verbal communication and active listening skills
- Ability to follow policies, procedures, and controls while maintaining accuracy and accountability
- Proven cash-handling experience
- Ability to quickly build accuracy, confidence, and consistency in customer transactions
- Professional, integrity-driven approach focused on building trust through reliable service
- Ability to recognize potential risk, ask questions, and appropriately escalate concerns
- Ability to understand customer needs, identify referral and service opportunities, and educate customers on digital banking tools
- Strong collaboration and relationship-building skills
- Organized and adaptable, with ability to prioritize effectively in a dynamic, customer-focused environment
- Ability to resolve routine customer concerns with sound judgment and professionalism
Benefits
Comp & perks- Robust benefits
- Competitive compensation
- Programs designed to support work-life balance and well-being
- Training and coaching
- Team-based culture
- Career growth and mobility support
- Equal opportunity employment
- Medical accommodation support during recruitment or interviews
- Drug-free workplace