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Teller, Part Time
Wells Fargo. Deliver a positive and reliable branch experience by accurately processing transactions and engaging customers with care .
Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates strong customer service skills by accurately processing transactions and effectively engaging with customers to identify their needs. Proficient in cash handling, digital banking tools, and maintaining compliance with policies and procedures in a fast-paced environment.
Highest-signal resume keywords
Customer-Facing ExperienceCash HandlingTransaction ProcessingVerbal CommunicationRelationship Building
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Transaction ProcessingCash HandlingDigital Banking ToolsRisk ManagementAttention to Detail
Soft Skills
Active ListeningCollaborationProblem SolvingProfessionalismCustomer Relationship Management
Industry Keywords
Customer ServiceBankingOperational ActivitiesPolicies and ProceduresSelf-Service Options
About the role
Key responsibilities & impact- Deliver a positive and reliable branch experience by accurately processing transactions and engaging customers with care
- Process routine service transactions, including deposits, withdrawals, payments, and check cashing
- Welcome customers, understand their needs, and guide them to efficient banking methods, digital tools, self-service options, or appropriate team members
- Build customer relationships and connect customers to relevant information, services, digital tools, or bankers
- Identify potential product or service needs, introduce solutions at a high level, and refer customers to bankers
- Complete transactional and operational activities accurately while managing risk according to policies and controls
- Clarify customer needs and provide clear, simple solutions or next steps
- Collaborate with branch teammates and follow leadership direction
- Escalate complex situations as needed
- Resolve routine customer questions or concerns and escalate complex issues for timely resolution
Requirements
What you’ll need- 6+ months of interacting with customers experience, or equivalent demonstrated through work experience, training, military experience, or education
- Experience in customer-facing roles
- Strong attention to detail
- Ability to accurately process transactions across multiple systems in fast-paced environments
- Strong verbal communication and active listening skills
- Ability to follow policies, procedures, and controls while maintaining accuracy and accountability
- Proven cash-handling experience
- Ability to recognize potential risk, ask questions, and appropriately escalate concerns
- Ability to understand customer needs and identify referral and service opportunities
- Ability to educate customers on digital banking tools
- Strong collaboration and relationship-building skills
- Ability to prioritize effectively in a dynamic, customer-focused environment
- Ability to resolve routine customer concerns with sound judgment and professionalism
- Ability to work a schedule that includes Saturdays
- This position is not eligible for Visa sponsorship
Benefits
Comp & perks- Robust benefits
- Competitive compensation
- Programs designed to support work-life balance and well-being
- Training and coaching
- Team-based culture
- Equal opportunity employment
- Medical accommodation support during the application or interview process
- Drug-free workplace