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Teller, Part Time
Wells Fargo. Deliver a positive and reliable branch experience by accurately processing transactions and engaging customers with care .
Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates strong customer service skills with a focus on building relationships and trust through reliable service. Proficient in processing transactions accurately while adhering to policies and procedures in a fast-paced environment.
Highest-signal resume keywords
Customer-Facing ExperienceCash-Handling ExperienceVerbal Communication SkillsAttention to DetailRelationship-Building Skills
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Transaction ProcessingRisk ManagementDigital Banking ToolsOperational ActivitiesService Transactions
Soft Skills
Active ListeningCollaborationOrganizational SkillsAdaptabilityProfessionalism
Industry Keywords
Customer ExperienceBanking ServicesSelf-Service OptionsPolicies and ProceduresCustomer Needs Assessment
About the role
Key responsibilities & impact- Deliver a positive and reliable branch experience by accurately processing transactions and engaging customers with care
- Process routine service transactions, including deposits, withdrawals, payments, and check cashing
- Welcome customers, understand their needs, and guide them to efficient banking methods, including digital tools and self-service options
- Build customer relationships and connect customers to relevant information, services, digital tools, or bankers
- Identify potential product or service needs, introduce solutions at a high level, and refer customers to bankers
- Complete transactional and operational activities accurately while managing risk according to policies and controls
- Use communication and active listening skills to clarify needs and provide clear solutions or next steps
- Collaborate with branch teammates to support operations and service, follow leadership direction, and escalate complex situations
- Resolve routine customer questions or concerns and escalate complex issues for timely resolution
Requirements
What you’ll need- 6+ months of interacting with customers experience, or equivalent demonstrated through one or a combination of work experience, training, military experience, or education
- Experience in customer-facing roles
- Strong attention to detail and ability to accurately process transactions across multiple systems in fast-paced environments
- Strong verbal communication and active listening skills
- Ability to follow policies, procedures, and controls while maintaining accuracy and accountability
- Proven cash-handling experience
- Ability to quickly build accuracy, confidence, and consistency in customer transactions
- Professional, integrity-driven approach focused on building trust through reliable service
- Ability to recognize potential risk, ask questions, and appropriately escalate concerns
- Ability to understand customer needs, identify referral and service opportunities, and educate customers on digital banking tools
- Strong collaboration and relationship-building skills
- Organized and adaptable, with ability to prioritize effectively
- Ability to resolve routine customer concerns with sound judgment and professionalism
- Ability to work a schedule that includes Saturdays
- This position is not eligible for Visa sponsorship
Benefits
Comp & perks- Health benefits
- 401(k) Plan
- Paid time off
- Disability benefits
- Life insurance, critical illness insurance, and accident insurance
- Parental leave
- Critical caregiving leave
- Discounts and savings
- Commuter benefits
- Tuition reimbursement
- Scholarships for dependent children
- Adoption reimbursement
- Incentive opportunities may be available