Trader Voice Engineer

Wells Fargo

. Serve as the senior technical lead for Wells Fargo's global Trader Voice environment .

Posted 9/23/2026full-timeBrevard • North Carolina • United StatesSeniorLeadWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates expertise in architecting and engineering voice communication solutions, with a strong focus on regulatory compliance, cloud technologies, and strategic vendor management. Proven ability to lead technical teams and drive modernization initiatives in high-stakes trading environments.

Highest-signal resume keywords

Voice Communication ArchitectureMicrosoft Teams Voice CertificationAzure-Based Voice ArchitecturesCompliance Recording SolutionsFinancial Industry Trading Floor Support

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Technology Infrastructure EngineeringVoice Turret SolutionsSIP TechnologiesDisaster Recovery SolutionsBusiness Continuity SolutionsVendor EvaluationsTechnical AssessmentsEngineering Best PracticesOperational Risk ManagementRegulatory Compliance

Soft Skills

MentoringCollaborationExecutive-Level ConsultationIncident Response LeadershipContinuous Improvement

Tools & Technologies

IPC Turret PlatformsCloud 9 Turret PlatformsVerba Voice RecordingVerint Voice RecordingSBCsEnterprise Telephony Systems

Certifications & Qualifications

Microsoft Teams Voice Certification

Industry Keywords

Trader Voice EnvironmentTrading Floor SupportVoice Infrastructure TechnologiesRegulated Voice RecordingElectronic Communications Compliance

Tech Stack

Tools & technologies

AzureCloud

About the role

Key responsibilities & impact

Serve as the senior technical lead for Wells Fargo's global Trader Voice environment
Define the strategic roadmap for trader communications platforms, including voice turret, intercom, recording, and voice infrastructure technologies
Lead architecture and engineering efforts supporting trading floor voice communications and regulated voice recording solutions
Develop technology standards, lifecycle management strategies, and resiliency requirements for business-critical voice environments
Partner with Trading, Compliance, Risk, Information Security, Infrastructure, and Operations teams
Drive modernization initiatives involving cloud-enabled voice services, SIP technologies, and next-generation communications platforms
Lead technical assessments, vendor evaluations, and proof-of-concept activities
Provide guidance to engineering teams supporting trading turrets, SIP infrastructure, SBCs, voice recording platforms, Microsoft Teams Voice, and enterprise telephony systems
Design and implement highly available disaster recovery and business continuity solutions
Ensure adherence to regulatory requirements relating to communications retention, surveillance, and recordkeeping
Provide executive-level technical consultation and recommendations on strategic voice initiatives
Mentor engineers and drive engineering best practices across the organization
Lead major incident response activities related to trader communications infrastructure
Drive continuous improvement efforts focused on stability, resiliency, and user experience
Collaborate with global technology teams across multiple geographic regions
Present technical strategy and engineering recommendations to executive leadership

Requirements

What you’ll need

7+ years of Technology Infrastructure Engineering and Solutions experience, or equivalent demonstrated through work experience, training, military experience, or education
Experience with engineering solutions for IPC and Cloud 9 turret platforms
Experience with compliance recording solutions
Knowledge of Verba and Verint voice recording platforms
Microsoft Teams Voice certification and enterprise deployment experience
Experience with Azure-based voice architectures
Financial industry trading floor support experience
Knowledge of operational risk and regulatory compliance requirements related to electronic communications
Experience managing strategic vendor relationships and service providers
Participate in after-hours support during critical incidents

Benefits

Comp & perks

Equal opportunity employment
Medical accommodation available during recruitment or interview upon request
Drug-free workplace