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Transformation Lead – National Branch Network
Wells Fargo. Shape, simplify, and continuously improve how branches operate day to day .
Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in driving branch operations transformation initiatives, focusing on process improvement, risk management, and stakeholder engagement. Proficient in utilizing continuous improvement methodologies and technology solutions to enhance operational efficiency and performance.
Highest-signal resume keywords
Business Execution ExperienceProject Management ExperienceOperational Risk ManagementContinuous Improvement MethodologiesStakeholder Management
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Business ExecutionImplementationStrategic PlanningProject ManagementProgram ManagementOperational Risk ManagementAnalytical SkillsProblem-Solving SkillsLean MethodologySix Sigma
Soft Skills
Communication SkillsInterpersonal SkillsInfluencing SkillsPresentation SkillsCollaboration Skills
Tools & Technologies
Digital SolutionsTechnology ConceptsSolution DesignProcess DesignTraining Materials
Industry Keywords
BankingFinancial ServicesBranch NetworkEnterprise TransformationRisk Management
About the role
Key responsibilities & impact- Shape, simplify, and continuously improve how branches operate day to day
- Own and drive end-to-end delivery of branch operations transformation initiatives from concept through implementation and sustainment
- Serve as the central point of accountability for transformation priorities impacting branch efficiency, performance, and risk outcomes
- Streamline complex processes, reduce errors, and eliminate unnecessary steps that create friction for branches
- Partner with technology and product teams to introduce advanced tools and digital solutions
- Support initiatives improving branch performance management, accountability, and operational awareness
- Embed risk management and control considerations into process design while ensuring compliance and minimizing residual risk
- Develop tools, communications, and training materials to enable adoption of new processes and solutions
- Advise branch stakeholders and incorporate frontline feedback into continuous improvement efforts
Requirements
What you’ll need- 5+ years of Business Execution, Implementation, or Strategic Planning experience, or equivalent demonstrated through work experience, training, military experience, or education
- 5+ years of banking, financial services, or Branch Network experience
- Project management experience
- Experience partnering with technology teams, with knowledge and understanding of technology concepts, solution design, and driving roadmaps
- Program management, operations, or enterprise transformation initiatives experience
- Ability to effectively manage and influence stakeholders and partners at multiple levels across the enterprise
- Experience building executive-ready presentations and effectively presenting to senior leaders and executive stakeholders
- Experience in operational risk management and control frameworks
- Strong analytical and problem-solving skills
- Exposure to continuous improvement methodologies such as Lean, Six Sigma, Agile, or similar frameworks
- Excellent verbal, written, and interpersonal communication skills
- Ability to travel up to 25% of the time
- This position is not eligible for Visa sponsorship
Benefits
Comp & perks- Health benefits
- 401(k) Plan
- Paid time off
- Disability benefits
- Life insurance, critical illness insurance, and accident insurance
- Parental leave
- Critical caregiving leave
- Discounts and savings
- Commuter benefits
- Tuition reimbursement
- Scholarships for dependent children
- Adoption reimbursement
- Incentive opportunities may be available