Workflow & Quality Assurance Associate

Wells Fargo

. Support the assignment and tracking of incoming work based on established priorities and processes .

Posted 11/5/2026full-timeUnited StatesJuniorMid-Level💰 $29 - $48 per hourWebsite

Core Competencies

Role fit

Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates expertise in workflow management, quality assurance, and operational support, with a strong focus on attention to detail and effective collaboration across teams. Proficient in Microsoft Excel and capable of maintaining process documentation and inventory management.

Highest-signal resume keywords

Technology Engineering ExperienceQuality AssuranceWorkflow ManagementMicrosoft Excel ProficiencyOperational Support

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Quality AssuranceWorkflow ManagementOperational Inventory TrackingDetail-Oriented WorkProcess Documentation

Soft Skills

Attention to DetailCommunicationCollaborationProblem-SolvingOrganizational Skills

Tools & Technologies

Microsoft ExcelDatabasesWorkflow ApplicationsCase Management Systems

Industry Keywords

Technology EngineeringService DeliveryImplementation SupportProduction SupportGlobal Payments

About the role

Key responsibilities & impact

Support the assignment and tracking of incoming work based on established priorities and processes
Monitor assigned inventory, aging items, and deadlines to help ensure timely completion
Perform quality assurance and secondary reviews for accuracy, completeness, and adherence to procedures
Identify errors, missing information, or workflow issues and escalate or partner with appropriate team members for resolution
Maintain inventory and workflow information using Microsoft Excel and internal systems
Collaborate with implementation coordinators, technical teams, and business partners to support efficient work progression
Develop knowledge of transmission provisioning, customer implementation workflows, and supporting systems
Maintain process documentation, procedures, and job aids
Participate in cross-training and provide additional workflow or provisioning support as needed
Support the SAFE-T Provisioning Team within Global Payments & Liquidity at Wells Fargo

Requirements

What you’ll need

6+ months of Technology Engineering experience, or equivalent demonstrated through one or a combination of work experience, training, military experience, or education
Experience supporting workflow, operational queues, inventory, or work assignments
Experience performing quality assurance, validation, secondary reviews, or other detail-oriented work
Experience in operations, implementation support, service delivery, production support, or a similar environment
Strong attention to detail with the ability to identify errors or incomplete information
Ability to organize and prioritize multiple assignments within established timelines
Working knowledge of Microsoft Excel, including tracking and maintaining operational inventory
Experience working with databases, workflow applications, case management systems, or similar tools
Ability to learn new systems, processes, and technical concepts
Strong communication, collaboration, and problem-solving skills
Ability to work in the office three days per week
This position is not eligible for Visa sponsorship

Benefits

Comp & perks

Health benefits
401(k) Plan
Paid time off
Disability benefits
Life insurance, critical illness insurance, and accident insurance
Parental leave
Critical caregiving leave
Discounts and savings
Commuter benefits
Tuition reimbursement
Scholarships for dependent children
Adoption reimbursement
Incentive opportunities may be available