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Director, Clinical & Rev Cycle Apps
Wellstar Health System. Manage and lead Managers and Analysts supporting Ancillary and Service Line users .
Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates extensive project management expertise in healthcare environments, particularly with EPIC applications, while effectively leading cross-functional teams and ensuring successful implementation of complex projects. Strong ability to foster relationships with stakeholders and maintain high standards of patient satisfaction and service delivery.
Highest-signal resume keywords
EPIC CertificationProject Management ExperienceHealthcare Software ImplementationLeadership and Team ManagementClient Relationship Management
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Project PlanningBusiness Process RedesignBenefits RealizationApplication ImplementationRisk ManagementBudget PreparationPerformance ReportingBusiness Requirements DefinitionSoftware EvaluationCross-Organizational Coordination
Soft Skills
Communication SkillsInterpersonal SkillsMotivational LeadershipNegotiation SkillsCustomer Relation Skills
Tools & Technologies
EPIC ModulesWellstar SoftwareClinical Applications
Certifications & Qualifications
EPIC Certification
Industry Keywords
HealthcareClinical FunctionsService Line ManagementPatient SatisfactionOperational Leadership
About the role
Key responsibilities & impact- Manage and lead Managers and Analysts supporting Ancillary and Service Line users
- Oversee EPIC modules and other applications used in Pharmacy, Radiology, Emergency Department, Surgery, Neurology, Cardiology and Laboratory departments
- Define business requirements and develop solutions for clinical functions
- Collaborate with operational leadership, stakeholders and IT teams to design, construct and implement clinical applications
- Provide staff training, development, coaching, counseling and motivation
- Oversee all phases of application project delivery and lead application and operational teams
- Ensure communication and execution of technical requirements
- Liaise between application and technical teams
- Develop project work plans, sequence tasks and coordinate project activities
- Identify and manage application implementation risks
- Develop, communicate and manage the application environment strategy
- Administer the EPIC Clinical & Revenue Cycle Application environment
- Support and maintain Wellstar software
- Provide input into budget preparation and forecasting
- Coordinate across organizational units to support service delivery and customer satisfaction
- Ensure team members achieve and maintain necessary certifications
- Provide ongoing project management and status reporting
- Develop, track and execute project plans and budgets
- Define and document high-level business requirements
- Manage resources, project scope and change management
- Monitor project status, prepare performance reports and recommend improvements
- Build trust and engagement, hold leaders accountable and maintain physician relationships
- Set team goals, track progress and measure results
- Collaborate with hospital leadership and Human Resources
- Foster positive staff and physician relationships and a culture focused on patient satisfaction, safety and customer service
- Comply with Wellstar policies, standards of work and code of conduct
- Perform other duties as assigned
Requirements
What you’ll need- Bachelor’s degree in another/related field required; master’s degree preferred
- EPIC certification preferred
- Minimum 10 years of related work experience in applied areas of health care
- Minimum 5 years of experience in a supervisory or managerial role
- Minimum 2 years of EPIC experience
- Minimum 2 years of experience managing implementations of large-scale, complex, multi-disciplined, cross-functional and highly visible projects/programs and cross-organizational teams
- Significant project management experience with proven ability to manage, execute, control and achieve closure of large, complex projects
- Experience with business process redesign, benefits realization and project planning in a healthcare environment
- Strong background in healthcare with large software application design and implementation projects
- Ability to work collaboratively with hospital departments and/or medical practices and cross-functional teams, and deliver projects on time and on budget
- Significant experience evaluating software packages and working with application vendors and system integrators
- Excellent project management skills
- Strong communication, presentation and customer relation skills
- Extensive client relationship management experience
- Excellent analytical and interpersonal skills
- Effectiveness interfacing and negotiating with clients, internal customers and vendors
- Leadership ability and ability to motivate others
- Candidate must live in Georgia
- Position is not remote
Benefits
Comp & perks- Relocation provided
- Remote work from home is mentioned, with occasional onsite meetings
- Support to do more meaningful work and enjoy a more rewarding life