Insurance Verification II – Part Time – Virtual

Wellstar Health System

. Verify patient information and confirm insurance payer plans are current .

Posted 9/21/2026part-timeRemote • United StatesJuniorWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates expertise in verifying patient information, insurance coverage, and financial evaluations while maintaining accuracy and confidentiality. Proficient in effective communication with patients and healthcare teams, ensuring compliance with financial policies and productivity standards.

Highest-signal resume keywords

Insurance VerificationFinancial CounselingEpic ExperienceCHAA CertificationEffective Communication Skills

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Patient Registration SystemsData EntryFinancial EvaluationsSelf-Pay CollectionPrior AuthorizationsInsurance Coverage AnalysisDocumentationProductivity QuotasProblem-SolvingAttention to Detail

Soft Skills

Professional Customer ServiceSelf-DirectedPositive AttitudeEffective Written CommunicationEffective Verbal Communication

Tools & Technologies

Microsoft Office SuiteEPIC

Certifications & Qualifications

CHAACPARCRCRCRCR-P

Industry Keywords

HealthcareInsurance Payer PlansFinancial Assistance ProgramsPatient Financial ServicesInstitutional Work Setting

About the role

Key responsibilities & impact

Verify patient information and confirm insurance payer plans are current
Research EPIC history for recent payer information when insurance is absent
Contact physician practices or patients to obtain coverage information
Escalate issues for approval to prevent patient service delays
Respond professionally to patients, clerical staff, and insurance companies
Update accounts while maintaining accuracy and confidentiality
Collect estimated self-pay balances and arrange payment with guarantors
Complete financial evaluations and identify patients lacking adequate insurance
Determine potential eligibility for financial assistance programs, including Medicaid
Refer patients and guarantors to outside funding assistance
Contact scheduled patients before admission to obtain information and explain financial policies
Interview inpatients and selected self-pay outpatients to verify insurance and financial information
Document collection activity, patient interactions, referrals, and account balances
Coordinate financial counseling with registration, utilization review, nursing, social services, and patient financial services
Verify insurance coverage, benefits, copayments, deductibles, and out-of-pocket maximums
Assist with prior authorizations and verify demographic and payer information
Track and follow up on outpatient authorizations
Process explanations of benefits and authorizations
Resolve insurance verification, coverage edits, and payer denials in work queues
Meet productivity quotas and report self-pay collection results
Answer incoming calls and follow through on requests
Maintain courteous working relationships and provide professional customer service
Perform mandatory training, attend selected departmental meetings, and complete other assigned duties

Requirements

What you’ll need

High School Diploma or GED required; Associate's degree preferred
Minimum 1 year of experience in healthcare or an institutional work setting required
Computer/data entry experience required
CHAA, CPAR, CRCR, or CRCR-P certification required upon hire; CRCR-P certification permitted within 120 days
Ability to communicate with various members of the healthcare team
Effective written and verbal communication skills
Attention to detail
Self-directed and positive attitude
Effective problem-solving and critical-thinking skills
Working knowledge of patient registration systems preferred
Intermediate Microsoft Office Suite skills preferred
Epic experience preferred
Ability to maintain required certifications through CEUs
Ability to meet minimum productivity requirements and registration accuracy standards
Ability to work as a preceptor for new patient access personnel and students

Benefits

Comp & perks

Part-time schedule
Virtual/remote work arrangement
Supportive work environment
Meaningful work in healthcare
Training and development through mandatory monthly, quarterly, and annual training
Opportunity to serve as a preceptor and mentor
Professional certification maintenance through CEUs