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Senior Application Analyst – Epic Willow Certified
Wellstar Health System. Provide advanced system-level support for multi-user clinical or financial applications, operating systems, hardware, software, and reporting tools .
About the role
Key responsibilities & impact- Provide advanced system-level support for multi-user clinical or financial applications, operating systems, hardware, software, and reporting tools
- Install, configure, maintain, and support complex systems
- Train end users and outside departments on current applications
- Apply advanced systems analysis knowledge
- Lead and participate in project planning sessions
- Establish project goals, milestones, procedures, roles, and responsibilities
- Acquire project resources and coordinate projects throughout Wellstar
- Monitor project progress and identify, mitigate, and communicate issues and risks
- Manage multiple projects with varying levels of complexity
- Work closely with project leaders to meet project deadlines
- Promote excellent customer service and strong communication to ensure software application success
- Collaborate with Information Systems staff, clinical and operational departments, and other Wellstar personnel
- Follow on-call, incident management, change management testing, and timekeeping processes
- Provide project updates on progress and outstanding issues
- Support Wellstar's vision, mission, and credo
- Pursue continuous learning, mentor team members, and share professional knowledge
- Perform additional duties as assigned
- Comply with Wellstar policies, standards of work, and code of conduct
Requirements
What you’ll need- Bachelor's degree in another/related field
- Minimum 5 years of experience in technology
- Minimum 5 years of experience in healthcare or a related industry
- Excellent verbal and written communication skills
- Ability to communicate and negotiate with internal and external stakeholders
- Ability to work well in a team environment and give and receive constructive feedback
- Ability to multitask and complete assigned tasks independently with little to no guidance
- Close attention to detail
- Ability to provide extensive guidance to other team members
- Ability to analyze and troubleshoot problems and offer solutions
- Ability to identify opportunities for improvement
- In-depth understanding of application support
- Ability to serve as a primary resource for more than one application module
- Ability to gather, translate, and communicate business or clinical requirements into technical solutions for application implementation
- Ability to offer best practices or recommended solutions
- Epic Willow certification is indicated in the job title
- All required certifications must be held upon hire unless otherwise stated
Benefits
Comp & perks- Support to do more meaningful work
- More rewarding life
- Opportunity to work with Wellstar, the most integrated health system in Georgia