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Lead Business Applications Analyst, Yardi Facilities Manager, Yardi Maintenance IQ experience preferred
Welltower™ Inc. (NYSE:WELL). Lead application workstreams within the wider program, owning scope, priorities, plans, and outcomes .
Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates strong project management capabilities, including planning, resource coordination, and risk management, while effectively leading cross-functional teams and engaging stakeholders. Proficient in Yardi Facilities Manager and Yardi Maintenance IQ, with a focus on process improvement and operational readiness.
Highest-signal resume keywords
Project ManagementYardi Facilities ManagerYardi Maintenance IQStakeholder EngagementAgile Practices
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Project PlanningResource CoordinationRisk ManagementBusiness AnalysisProcess DesignQuality AssuranceChange ManagementNegotiationConflict ResolutionSystem Implementation
Soft Skills
LeadershipCommunicationProblem-SolvingInfluenceCollaboration
Tools & Technologies
YardiDirect Supply TELS
Certifications & Qualifications
Agile CertificationSix Sigma CertificationPMP Certification
Industry Keywords
Facilities ManagementOperations ManagementEstate ManagementSOX ComplianceContinuous Improvement
Tech Stack
Tools & technologiesPMP
About the role
Key responsibilities & impact- Lead application workstreams within the wider program, owning scope, priorities, plans, and outcomes
- Lead and coordinate project work across Senior Business Applications Analysts and Business Applications Analysts, agreeing priorities, work packages, and timelines and reviewing delivery quality
- Own project plans, coordinate project resources, and manage milestones, budgets, risks, issues, dependencies, and change control
- Build relationships with operators, senior leaders, internal teams, and partners to meet business goals
- Lead workshops, capture business needs, and agree requirements, processes, and delivery priorities
- Negotiate scope, timelines, priorities, and solution trade-offs with operators, Yardi, and vendors
- Lead standardized design of work orders, preventive maintenance, inspections, and unit turns
- Apply working knowledge of Yardi FM and Yardi MIQ to guide solution design and deployment
- Coordinate Yardi, consultants, IT, and support teams on configuration, integrations, and data readiness
- Own design approvals, documentation standards, governance, quality assurance, and data integrity
- Lead UAT, defect prioritization, acceptance criteria, and business functional sign-off
- Oversee operational readiness, training, SOPs, communications, and support with the AVP, Operations
- Coordinate cutover, deployment, hypercare, and handover; resolve issues and drive adoption
- Report progress and decisions to senior leaders; escalate material risks and resourcing gaps
- Manage cross-program dependencies, resolve blockers, and coordinate stakeholder decisions
- Control one-time and recurring costs against the business case or budget, supporting ROI
- Champion best practices and continuous improvement of workflows and application performance
- Out-of-area and overnight travel should be expected as outlined in specific projects
Requirements
What you’ll need- Ability to provide project-based leadership and coordinate priorities and delivery across Senior Business Applications Analysts and Business Applications Analysts without formal line management responsibility
- Strong project management skills: planning, resources, milestones, risks, issues, and agile practices
- Skilled in negotiation, influence, conflict resolution, and stakeholder decision-making
- Working knowledge of Yardi Facilities Manager (FM), Yardi Maintenance IQ (MIQ), and Direct Supply TELS
- Business analysis and process design across work orders, PMs, inspections, and unit turns
- Ability to lead concurrent workstreams and manage cross-program dependencies
- Excellent stakeholder engagement, senior-level communications, and reporting skills
- Effective documentation, quality assurance, problem-solving, and change management
- At least 5 years in operations, facilities or estate-management systems, or technology implementation
- Proven leadership of complex maintenance or enterprise application implementations
- Experience leading and coordinating the work of business analysts across multiple project workstreams
- Ownership of delivery plans, risks, testing, stakeholder decisions, and go-live readiness
- Experience applying maintenance systems to process improvement and customer journeys
- Experience negotiating delivery commitments with operators, stakeholders, and vendors
- Project management and technical or business application support experience
- Experience delivering system changes in a SOX environment is preferred
- Agile, Six Sigma, or PMP certification strongly preferred
- Employment is contingent upon successful completion of a background check, drug screening, and verification of employment, education, and other credentials relevant to the position
Benefits
Comp & perks- Competitive Base Salary + Annual Bonus
- Generous Paid Time Off and Holidays
- Employee Stock Purchase Program – purchase shares at a 15% discount
- Employer-matching 401(k) Program + Profit Sharing Program
- Student Debt Program – we’ll contribute up to $10,000 towards your student loans!
- Tuition Assistance Program
- Comprehensive and progressive Medical/Dental/Vision options
- Professional Growth
- Much more