Software Trainer, Yardi – Prior Experience Required

Welltower™ Inc. (NYSE:WELL)

. Support successful adoption and use of the Yardi Senior product suite .

Posted 9/16/2026full-timeRemote • United StatesMid-LevelSeniorWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates expertise in delivering effective training programs, particularly in software and SaaS environments, with a strong focus on Yardi Senior product suite and project management methodologies. Capable of fostering relationships with stakeholders and adapting training materials to meet evolving needs.

Highest-signal resume keywords

Yardi Senior Product SuiteLearning Management Systems (LMS)Project ManagementAgile PracticesTraining Program Design

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Software Training DeliveryUser Guide CreationTechnical Challenge ResolutionData Accuracy MonitoringWorkflow Improvement Recommendations

Soft Skills

Interpersonal SkillsConflict ManagementCommunication SkillsAdaptabilityResilience

Tools & Technologies

Yardi ModulesCRM SystemsE-Learning PlatformsVirtual Training ToolsVideo Lesson Creation

Certifications & Qualifications

Agile CertificationSix Sigma CertificationPMP Certification

Industry Keywords

Real EstateProperty ManagementHealthcare TechnologySenior HousingSaaS Environment

Tech Stack

Tools & technologies

PMP

About the role

Key responsibilities & impact

Support successful adoption and use of the Yardi Senior product suite
Develop and leverage relationships with internal and external stakeholders to meet strategic business objectives
Deliver instructor-led and virtual training sessions tailored to stakeholder needs
Create and maintain user guides, tutorials, video lessons, and FAQs
Update training materials to reflect product changes and improvements
Maintain current knowledge of Yardi Senior features, updates, and best practices
Recommend improvements to workflows and processes
Organize and schedule stakeholder training sessions
Monitor attendance, feedback, and progress to ensure successful training outcomes
Collaborate with internal support teams to resolve technical challenges
Monitor CRM system performance and data accuracy
Foster cross-program and cross-functional dependencies to support execution success and maximize value capture
Develop regular status communications for senior leadership and stakeholders
Anticipate and mitigate risks, dependencies, and impediments to facilitate resolutions

Requirements

What you’ll need

Proven ability to manage portfolios of work
Strong understanding of project management and agile practices
Strong interpersonal, conflict management, and communications skills
Demonstrable experience in designing and leading successful training programs
Proficiency in Learning Management Systems (LMS) and e-learning platforms
Adaptability and resilience in a fast-paced and dynamic environment
Minimum of 3 years’ experience delivering software training, ideally in a SaaS environment or with real estate/property management platforms such as Yardi, RealPage, Entrata, or other relevant real estate or healthcare technology systems
Experience working with senior housing operators, property management teams, or within the healthcare or real estate industries is strongly preferred
Ability to facilitate both virtual and in-person training sessions across diverse user groups
Familiarity with Yardi modules, including Voyager (Senior Housing), Payscan, eProcurement, Vendor Café, Fixed Assets, Job Cost, Facility Manager, RentCafé Suite, Construction Manager, Utility Manager, Pulse Insights, and Document Manager, is a plus
Proven experience in project management, system implementation, or software consulting, particularly within real estate, property management, or healthcare environments
Bachelor’s degree in education, business, information technology, or a related field, or equivalent work experience
Agile, Six Sigma, or PMP certification strongly preferred
Successful completion of a background check and verification of employment, education, and other relevant credentials
Prior Yardi training experience required

Benefits

Comp & perks

Competitive Base Salary + Annual Bonus
Generous Paid Time Off and Holidays
Employee Stock Purchase Program – purchase shares at a 15% discount
Pension Scheme + Profit Sharing Program
Tuition Assistance Program
Comprehensive and progressive Medical/Dental/Vision options
Professional Growth
Weekly out-of-area and overnight travel should be expected as outlined in specific projects