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Sales Support Associate
Welspun Enterprises Ltd. Review and process customer credit requests and deductions in a timely and accurate manner .
Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in accounts receivable processes, credit management, and deduction analysis while maintaining high accuracy and attention to detail. Proficient in utilizing ERP systems and Microsoft Excel to support financial operations and reporting.
Highest-signal resume keywords
Accounts Receivable ExperienceCredit ManagementMicrosoft Excel ProficiencyERP Systems KnowledgeAttention To Detail
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Accounts ReceivableCredit ProcessingDeduction AnalysisCustomer Account ReconciliationFinancial Reporting
Soft Skills
Attention To DetailTime ManagementProblem Solving
Tools & Technologies
Microsoft ExcelERP SystemsDynamics NAV
Certifications & Qualifications
Associate Degree in Business Administration
Industry Keywords
Customer Credit RequestsChargebacksPricing DiscrepanciesFreight ClaimsKey Account Management
Tech Stack
Tools & technologiesERP
About the role
Key responsibilities & impact- Review and process customer credit requests and deductions in a timely and accurate manner
- Partner with Key Account Managers and the sales team to gather support documentation and validate deductions
- Investigate and resolve short-pays, chargebacks, pricing discrepancies, and freight claims
- Collaborate with the Accounting Department to process credits accurately and on time
- Maintain organized records of credit and deduction activities for audit and reporting purposes
- Assist with accounts receivable activities, including customer account reconciliation and follow-up on outstanding items
- Analyze customer deduction trends and assist with preventative strategies
- Support month-end close tasks related to deductions and accounts receivable
- Provide general administrative and clerical support to the accounting team
- Perform other tasks assigned by Threshold management
Requirements
What you’ll need- 2+ years of experience in accounting support, AR, or credit/collections support role
- Proficient in Microsoft Excel
- Proficient in ERP systems
- Excellent attention to detail and accuracy
- Ability to manage multiple tasks and meet deadlines
- High attention to detail and ability to meet deadlines in a fast-paced environment
- Experience working with large retailers or key accounts, preferred
- Associated Degree, Business Administration
- Familiarity with Microsoft Office
- Dynamics NAV a plus