Field Service Technician – Commercial Kitchen and Textile Hygiene

Werner & Mertz GmbH

. Install, commission, and maintain dosing systems used in professional laundry and dishwashing operations .

Posted 11/11/2026full-timeMainz • GermanyMid-LevelSenior💰 €50,000 - €58,000 per yearWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates expertise in installing, commissioning, and maintaining dosing systems, with a strong focus on customer support and technical fault resolution. Possesses a solid understanding of dosing technology and chemical cleaning agents, ensuring high system availability and optimization.

Highest-signal resume keywords

Electronics Technician QualificationDosing Technology InstallationTechnical Service ExperienceCustomer Service OrientationField Service Support

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Dosing Systems MaintenanceTechnical Fault AnalysisSystem OptimizationElectrical Work AuthorizationTechnical Documentation

Soft Skills

Customer InteractionService-Oriented Mindset

Certifications & Qualifications

Vocational Training as Electronics TechnicianEFKffT Certification

Industry Keywords

Professional Laundry OperationsDishwashing OperationsChemical Cleaning Agents

About the role

Key responsibilities & impact

Install, commission, and maintain dosing systems used in professional laundry and dishwashing operations
Analyze and resolve technical faults directly at customer sites
Provide customers with technical advice and support on systems, applications, and products
Ensure high system availability
Identify opportunities for optimization
Document completed service calls and technical measures
Provide on-site customer support in the assigned regions

Requirements

What you’ll need

Completed vocational training as an Electronics Technician (m/f/d) or comparable technical training, with qualification as an electrician for defined activities (EFKffT) authorizing the performance of the required electrical work
Knowledge of installing and maintaining dosing technology or comparable technical systems
Ideally, knowledge of chemical cleaning agents and how they work
Experience in technical service, customer service, or field service
Enjoyment of direct customer interaction and a strong service-oriented mindset
Residence within the service area
Willingness to make regular day trips to customer sites
Willingness to travel, including occasional overnight stays (approximately 2–3 nights per week)

Benefits

Comp & perks

Permanent employment contract under the German Chemical Industry collective agreement (IG BCE)
30 days of annual leave
Vacation and Christmas bonuses
Company car for private use
Modern equipment (iPhone, iPad, laptop)
Public transport pass
Company bicycle leasing program
EV charging stations
Free parking
Individual professional development opportunities
Training programs
Buddy program