Field Service Technician – Dosing Technology

Werner & Mertz GmbH

. Install, commission, and maintain dosing systems in professional laundry and dishwashing operations .

Posted 11/11/2026full-timeMainz • GermanyMid-LevelSenior💰 €50,000 - €58,000 per yearWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates expertise in installing, commissioning, and maintaining dosing systems, with a strong focus on customer service and technical support. Proficient in analyzing technical faults and optimizing system performance in professional laundry and dishwashing operations.

Highest-signal resume keywords

Electronics Technician QualificationDosing Technology InstallationTechnical Service ExperienceCustomer Service OrientationKnowledge of Chemical Cleaning Products

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Dosing Systems MaintenanceTechnical Fault AnalysisSystem OptimizationElectrical Work Authorization (EFKffT)Technical Documentation

Soft Skills

Strong Service OrientationEnjoyment of Customer Contact

Certifications & Qualifications

Electronics Technician Certification

Industry Keywords

Professional Laundry OperationsDishwashing OperationsField ServiceTechnical SupportCustomer Site Visits

About the role

Key responsibilities & impact

Install, commission, and maintain dosing systems in professional laundry and dishwashing operations
Analyze and resolve technical faults directly at customer sites
Provide customers with technical advice and support on systems, applications, and products
Ensure high system availability
Identify opportunities for optimization
Document completed service visits and technical measures
Support customers on-site in the Augsburg, Landshut, and Deggendorf regions

Requirements

What you’ll need

Completed training as an Electronics Technician or comparable technical training, with qualification as an electrician for defined activities (EFKffT) authorizing the candidate to perform the required electrical work
Knowledge of installing and maintaining dosing technology or comparable technical systems
Ideally, knowledge of chemical cleaning products and how they work
Experience in technical service, customer service, or field service
Enjoyment of direct customer contact and a strong service-oriented approach
Residence within the service area
Willingness to make regular day trips to customer sites
Willingness to travel, including occasional overnight stays (approximately 2 to 3 nights per week)

Benefits

Comp & perks

Permanent employment contract under the German chemical industry collective agreement (IG BCE)
30 days of annual leave
Holiday and Christmas bonuses
Company car for private use
Modern equipment (iPhone, iPad, laptop)
Public transport pass
Company bicycle program
Electric vehicle charging stations
Free parking
Individual professional development
Training programs
Buddy program