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Werner & Mertz GmbH

Field Service Technician, Dosing Technology, Field Service

Werner & Mertz GmbH

. Install, commission, and maintain dosing systems in professional laundry and dishwashing applications .

Posted 11/11/2026full-timeMainz • GermanyMid-LevelSenior💰 €50,000 - €58,000 per yearWebsite

Core Competencies

Role fit
Core Competencies

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Demonstrates expertise in installing, commissioning, and maintaining dosing systems, with a strong focus on customer service and technical support. Possesses a solid foundation in electrical work and knowledge of chemical cleaning agents to optimize system performance.

Highest-signal resume keywords
Electronics Technician QualificationDosing Technology MaintenanceTechnical Service ExperienceCustomer Service OrientationWillingness to Travel

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills
Dosing Systems InstallationTechnical Fault AnalysisSystem OptimizationElectrical WorkTechnical Documentation
Soft Skills
Service-Oriented ApproachCustomer Contact Enjoyment
Certifications & Qualifications
Authorized Electrician Qualification (EFKffT)
Industry Keywords
Professional Laundry ApplicationsDishwashing ApplicationsChemical Cleaning AgentsField Service

About the role

Key responsibilities & impact
  • Install, commission, and maintain dosing systems in professional laundry and dishwashing applications
  • Analyze and resolve technical faults directly at customer sites
  • Provide customers with technical advice and support regarding systems, applications, and products
  • Ensure high system availability
  • Identify opportunities for optimization
  • Document completed service visits and technical measures
  • Support customers on site in the Augsburg, Landshut, and Deggendorf regions

Requirements

What you’ll need
  • Completed vocational training as an Electronics Technician (m/f/d) or comparable technical training, with qualification as an authorized electrician for specified activities (EFKffT) permitting the performance of the required electrical work
  • Knowledge of installing and maintaining dosing technology or comparable technical systems
  • Ideally, knowledge of chemical cleaning agents and how they work
  • Experience in technical service, customer service, or field service
  • Enjoyment of direct customer contact and a strong service-oriented approach
  • Residence within the service area
  • Willingness to make regular day trips to customer sites
  • Willingness to travel, including occasional overnight stays (approximately 2 to 3 nights per week)

Benefits

Comp & perks
  • Permanent employment contract under the chemical industry collective agreement (IG BCE)
  • 30 days of vacation
  • Vacation and Christmas bonuses
  • Company car for private use
  • Modern equipment (iPhone, iPad, laptop)
  • Job ticket
  • Company bike program
  • Electric vehicle charging stations
  • Free parking
  • Individual professional development
  • Training programs
  • Buddy program