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Senior Claims Representative
West Bend Insurance Company. Handle complex bodily injury claims with minimal supervision and guidance from the manager .
Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in handling complex bodily injury claims, including investigation, coverage analysis, and liability assessment. Proven ability to negotiate settlements and manage litigated files while mentoring teammates and utilizing current claims technology.
Highest-signal resume keywords
Bodily Injury Claims ManagementInvestigation SkillsNegotiation AbilitiesLitigated Claims ExperienceClaims Technology Utilization
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Coverage AnalysisLiability AssessmentClaims EvaluationSettlement NegotiationFile Management
Soft Skills
Communication SkillsRelationship-BuildingProblem-SolvingMentoring
Tools & Technologies
Claims Technology
Certifications & Qualifications
AICAINSCPCU Coursework
Industry Keywords
Bodily Injury ClaimsLitigationInsurance Education
About the role
Key responsibilities & impact- Handle complex bodily injury claims with minimal supervision and guidance from the manager
- Lead high-exposure bodily injury claims
- Guide investigations
- Evaluate coverage, liability, and damages
- Negotiate fair settlements and resolutions
- Manage litigated files
- Maintain reserves
- Present select claims to committee
- Serve as a trusted resource and mentor to teammates
- Utilize current Claims technology
Requirements
What you’ll need- Experience handling complex bodily injury claims
- Strong investigation, coverage analysis, and liability assessment skills
- Proven negotiation and problem-solving abilities
- Excellent communication and relationship-building skills
- Experience working with attorneys and litigated claims
- AIC, AINS, CPCU coursework, or other insurance education is a plus
Benefits
Comp & perks- Medical & Prescription Insurance
- Health Savings Account
- Dental Insurance
- Vision Insurance
- Short and Long Term Disability
- Flexible Spending Accounts
- Life and Accidental Death & Disability
- Accident and Critical Illness Insurance
- Employee Assistance Program
- 401(k) Plan with Company Match
- Pet Insurance
- Paid Time Off; standard first year PTO is 17 days, pro-rated based on month of hire
- Enhanced PTO may be available for experienced candidates
- Bonus eligible based on performance
- Professional growth opportunities
- Collaborative team environment