Financial Aid Advisor

West Coast University

. Meet with students and prospective students to provide information regarding costs of attendance, available financial aid options, and student loan counseling.

Posted 11/4/2026full-timeRemote • United StatesJunior💰 $25 - $34 per hourWebsite

Core Competencies

Role fit

Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates expertise in student loan counseling, financial aid processes, and customer service within an educational environment. Proficient in managing student records and ensuring compliance with federal regulations.

Highest-signal resume keywords

Student Loan CounselingFinancial Aid OptionsCustomer Service ExperienceCommunication SkillsBachelor's Degree

ATS Keywords

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Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills

ISIR Data ReviewDocument VerificationElectronic File ManagementImage NowFAFSA Assistance

Soft Skills

IntegrityProfessional EthicsActive ListeningPositive Demeanor

Industry Keywords

FSA User IDMPNStudent Loan CounselingFederal Student LoanFederal Grant

About the role

Key responsibilities & impact

Meet with students and prospective students to provide information regarding costs of attendance, available financial aid options, and student loan counseling.
Review documentation, forms, and other information provided by students for accuracy and completeness.
Update electronic student files and scan documents into Image Now.
Review student records and resolve discrepant or conflicting information.
Review ISIR data, resolve c-codes, request required verification items, and document actions or resolutions.
Assist students and parents with FSA User IDs, FAFSAs, MPNs, and online student loan entrance and exit counseling.
Provide in-person student loan counseling for students unable to complete online counseling.

Requirements

What you’ll need

Minimum of 1 year’s experience as a customer service provider in a professional environment.
Ability to demonstrate the highest levels of integrity and professional ethics in all aspects of the job function.
Ability to demonstrate excellent communication skills through active listening and delivery of information clearly and effectively.
Ability to demonstrate excellent customer service skills, with a professional, helpful, and positive demeanor.
Bachelor’s Degree from an accredited College or University.
May not be in default on a federal student loan or owe repayment on a federal grant.

Benefits

Comp & perks

Professional growth opportunities
Equal opportunity employer
Inclusive work environment
Bonus ineligible (Bonus Eligible: No)