Head of HRRC – Waste Contracts

West London Waste Authority

. Lead the day-to-day operation of the Household Reuse and Recycling Centre and Waste Transfer Station .

Posted 10/9/2026full-timeBrent • United KingdomLead💰 £79,850 per yearWebsite

Core Competencies

Role fit

Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates expertise in operational management within waste management and recycling, ensuring compliance with health, safety, and environmental standards while driving continuous improvement in service delivery. Proven ability to lead and develop teams, manage budgets, and build effective stakeholder relationships.

Highest-signal resume keywords

Operational Management ExperienceWAMITAB COTC QualificationIOSH CertificationNEBOSH CertificationStakeholder Management Skills

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Waste ManagementRecycling OperationsContract ManagementBudget ManagementHealth and Safety ComplianceEnvironmental StandardsPerformance Target ManagementContinuous ImprovementOperational Issue ResolutionTeam Leadership

Soft Skills

Effective CommunicationRelationship BuildingProblem SolvingFlexibilityCustomer Service

Certifications & Qualifications

WAMITAB COTCIOSHNEBOSH

Industry Keywords

Household Reuse and Recycling CentreWaste Transfer StationWaste ContractsEnvironmental ServicesSafety Culture

About the role

Key responsibilities & impact

Lead the day-to-day operation of the Household Reuse and Recycling Centre and Waste Transfer Station
Create a safe, efficient and welcoming environment for staff and site users
Manage key waste contracts, ensuring service standards, performance targets and budgets are met
Maintain high health, safety, environmental and quality standards
Ensure compliance with waste permits, legislation and site procedures
Drive continuous improvement to increase reuse and recycling performance
Act as the main point of contact for site operations
Build effective relationships with contractors, partners and stakeholders
Lead, support and develop site management, supervisors and operatives
Promote a culture of safety, accountability and high performance
Deliver an excellent service to residents and trade customers

Requirements

What you’ll need

Proven operational management experience in waste management, recycling or environmental services, ideally within an HRRC or WTS environment
Relevant industry qualifications, such as WAMITAB COTC
IOSH or NEBOSH certification
Strong experience managing waste contracts, budgets and contractor relationships
Successful track record leading, motivating and developing operational teams in a fast-paced environment
Excellent communication and stakeholder management skills
Ability to resolve complex operational issues
Ability to respond to public and trade enquiries calmly and professionally
Flexibility to cover occasional weekend working
Ability to work 3–4 days per week site based

Benefits

Comp & perks

28 days’ annual leave plus public holidays
Membership of the Local Government Pension Scheme
Salary sacrifice scheme for cycling
Salary sacrifice scheme for electric vehicles
Salary sacrifice scheme for childcare
Discounted gym membership
Supportive, inclusive workplace
Focus on sustainability and continuous improvement