Chief of Staff, IT Business Systems – Digital Employee Experience

Western Digital

. Partner with the VP of Business Applications and VP of Digital Employee Experience on strategic priorities .

Posted 9/18/2026full-timeRemote • Texas • JapanLead💰 $142,700 - $190,300 per yearWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates expertise in IT strategy, operations, and business alignment, with a strong focus on executive communication, strategic planning, and performance management. Proven ability to synthesize complex information and drive organizational initiatives across multiple stakeholders.

Highest-signal resume keywords

IT Strategy DevelopmentExecutive CommunicationOperational Process ImprovementBudget Planning and Resource AllocationCross-Functional Collaboration

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

IT Financial ManagementPortfolio PlanningVendor ManagementData AnalysisKPI Tracking

Soft Skills

Exceptional Written CommunicationVerbal CommunicationAnalytical CapabilitySound JudgmentAbility to Manage Competing Priorities

Tools & Technologies

Agile FrameworkITIL FrameworkDashboardsScorecards

Certifications & Qualifications

MBA or Advanced Degree

Industry Keywords

Digital TransformationOrganizational Change ManagementManufacturingSemiconductorEnterprise IT

Tech Stack

Tools & technologies

Cyber Security

About the role

Key responsibilities & impact

Partner with the VP of Business Applications and VP of Digital Employee Experience on strategic priorities
Translate IT strategy across both portfolios into actionable roadmaps, plans, and organizational commitments
Advise VP leaders on organizational decisions, planning trade-offs, and priority setting
Identify alignment, synergy, and shared execution opportunities across both organizations
Represent VP leadership interests in cross-functional forums, planning sessions, and executive reviews
Own the operating cadence, including leadership rhythms, QBRs, strategic planning cycles, and technology reviews
Drive accountability for commitments, deliverables, and milestones across both leadership teams
Identify and resolve operational blockers and maintain visibility into initiative portfolios, risks, dependencies, and progress
Improve operational processes spanning the two IT organizations
Synthesize complex information into leadership decisions and recommendations
Develop executive presentations, strategic briefings, and business updates
Translate technical and operational content into narratives for business and executive audiences
Prepare both VP leaders for high-stakes meetings, technology reviews, and partner forums
Manage strategic communications to internal teams and business partners
Coordinate budget planning, forecasting, expense management, headcount, resource allocation, and workforce planning with Finance and HR
Support resource prioritization decisions and flag material budget or resource variances
Oversee KPI tracking, reporting, dashboards, and scorecards across both portfolios
Identify performance trends, risks, and opportunities and drive consistent reporting practices
Bridge Business Applications, Digital Employee Experience, Infrastructure, Cybersecurity, and Enterprise Architecture
Build relationships with Finance, HR, Supply Chain, and Operations
Facilitate alignment across shared IT priorities, service commitments, and technology roadmaps
Support organizational health, communication, engagement, inclusion, and continuous improvement
Lead or co-lead high-priority special projects, transformation initiatives, and strategic workstreams from scoping through delivery

Requirements

What you’ll need

Bachelor's degree in Information Technology, Business, Computer Science, Finance, or a related field
8 or more years of progressive experience in IT strategy, IT operations, business operations, chief of staff, or senior program leadership roles
Ability to operate effectively at the VP or executive level in a complex, matrixed organization
Ability to manage and balance competing priorities across multiple stakeholders and organizational contexts simultaneously
Exceptional written and verbal communication skills, including executive-level storytelling and presentation development
Strong analytical capability and experience synthesizing data into strategic recommendations
Sound judgment, discretion, and ability to handle sensitive organizational information with care
Ability to manage multiple competing priorities with composure and clarity in a fast-paced environment
Preferred experience in a formal Chief of Staff, Senior Director of Strategy, or equivalent advisory role within an enterprise IT organization
Background in technology, manufacturing, semiconductor, or related industries preferred
Familiarity with IT financial management, portfolio planning, and vendor management practices preferred
Experience supporting multiple VP or C-suite leaders concurrently within a global organization preferred
Exposure to IT strategic planning, digital transformation, and organizational change management preferred
Knowledge of ITIL, Agile, or related IT service and delivery frameworks preferred
MBA or advanced degree strongly preferred

Benefits

Comp & perks

Paid vacation time
Paid sick leave
Medical, dental, and vision insurance
Life, accident, and disability insurance
Tax-advantaged flexible spending and health savings accounts
Employee assistance program
Supplemental life and AD&D insurance
Legal plan
Pet insurance
Critical illness, accident, and hospital indemnity benefits
Tuition reimbursement
Transit benefits
Applause Program
Employee stock purchase plan
WD Savings 401(k) Plan
Eligibility for bonuses under the Short Term Incentive Plan or Sales Incentive Plan, depending on role and performance
Potential eligibility for the annual Long-Term Incentive program, including RSUs or cash equivalents
Potential eligibility for RSU awards for new hires
Overtime pay for non-exempt positions, pursuant to company policy and applicable laws
Shift differential pay, depending on assigned shift