Import/Export Analyst

Western Digital

. Manage license-related activities, including Value-Added approvals for finished-goods return products .

Posted 9/22/2026full-timeRemote • MalaysiaMid-LevelSeniorWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates expertise in customs operations, import/export documentation, and trade compliance, with a strong focus on LMW regulations and Malaysian Customs requirements. Proficient in managing complex transactions, stakeholder coordination, and process improvement through automation and data analysis.

Highest-signal resume keywords

Customs Operations ManagementImport/Export DocumentationLMW Regulations KnowledgeSAP ProficiencyTrade Compliance Expertise

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Customs Clearance ProceduresDocumentation ManagementExemption List ManagementHarmonized System (HS) CodesTrade Data AnalysisOperational Metrics ReportingRegulatory ComplianceProcess ImprovementCross-Border CoordinationRisk Mitigation

Soft Skills

Clear CommunicationAnalytical SkillsOrganizational SkillsProblem-Solving AbilitiesCollaboration

Tools & Technologies

SAPEnterprise Resource Planning Systems

Industry Keywords

International TradeCustoms RegulationsLMW Exemption ProcessesINCOTERMSLogistics Coordination

About the role

Key responsibilities & impact

Manage license-related activities, including Value-Added approvals for finished-goods return products
Maintain machinery inventory reports supporting LMW and audit requirements
Oversee LMW exemption processes for machinery and equipment, raw materials, and finished goods
Coordinate annual LMW license renewals, documentation, submissions, clarifications, and Customs audits
Prepare and submit MITI and SIRIM permits for regulated inbound imports
Apply for ad hoc inbound licenses for materials outside existing exemptions
Provide Customs “greenlight” shipment approvals after authorization
Manage end-to-end inbound shipment coordination, documentation review, Customs clearance, and exceptions
Support appointed couriers with ad hoc exemptions
Coordinate with freight forwarders, customs brokers, and logistics service providers
Serve as primary contact for internal shipment requestors and coordinate with buyers, planners, and operations teams
Communicate shipment status, issues, and resolution plans
Serve as Logistics Department ISO Coordinator
Support internal and external audits and track corrective actions
Identify automation and digitization opportunities and contribute to continuous improvement
Ensure shipments comply with approved licenses, exemptions, and regulatory conditions
Prepare trade analytics and operational metrics reports and presentations
Maintain trade-related databases and documentation
Support development and implementation of trade operational strategies

Requirements

What you’ll need

4-6 years of hands-on experience in customs operations, import/export documentation, and international trade
Experience with customs clearance procedures, documentation management, and cross-border coordination
Experience managing complex import/export transactions and resolving compliance issues
Bachelor's degree in Business, International Trade, Supply Chain Management, or a related field (preferred)
Strong practical knowledge of LMW regulations, trade compliance, and Malaysian Customs requirements
Experience managing Exemption Lists (A1, A2, A3) and license renewals
Ability to manage multiple stakeholders and resolve issues in a fast-paced environment
Automation and digital mindset, with experience improving processes using systems or data tools
Strong analytical, organizational, and documentation skills
Clear communication and ability to work effectively across functions
Proficiency in SAP and enterprise resource planning systems
Expertise in import/export documentation and customs clearance processes
Understanding of INCOTERMS, carrier and forwarder coordination, and broker interactions
Proficiency with Harmonized System (HS) codes and goods classification for customs purposes
Ability to analyze trade data and identify operational trends and opportunities
Exceptional attention to detail and accuracy in processing documents and ensuring regulatory compliance
Strong analytical and problem-solving abilities with a focus on risk mitigation
Excellent written and verbal communication skills
Ability to work collaboratively across departments and with external partners
Organized and efficient approach to managing multiple priorities and deadlines
Proactive mindset with commitment to continuous process improvement
Resilience and adaptability in a dynamic regulatory environment

Benefits

Comp & perks

Remote work available
Inclusive work environment
Workplace accommodation support for applicants with disabilities