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Western Missouri Medical Center

Denial Resolution Specialist

Western Missouri Medical Center

. Review denied claims in MEDITECH denial work queues: DEN-ELIG-*, DEN-AUTH-*, DEN-CODING-*, DEN-MEDNEC-*, DEN-TIMELY-* .

Posted 10/16/2026full-timeUnited StatesMid-LevelSeniorWebsite

Core Competencies

Role fit
Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates expertise in healthcare billing and revenue cycle management, with a strong focus on denial management, appeals processes, and compliance with payer-specific policies. Proficient in analyzing EOBs and ERAs while maintaining high accuracy and productivity under tight deadlines.

Highest-signal resume keywords
Healthcare Billing ExperienceDenial Management ExpertiseEOB/ERA InterpretationMEDITECH ProficiencyAnalytical Skills

ATS Keywords

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Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills
Claims CorrectionClaims ResubmissionPayer Code AnalysisDocumentation ReviewAppeal SubmissionSLA ComplianceDenial Code UnderstandingRevenue Cycle ManagementInsurance Billing KnowledgeProblem-Solving
Soft Skills
Attention to DetailEffective CommunicationNegotiation SkillsCritical ThinkingTime Management
Tools & Technologies
MEDITECHEHR SystemsClearinghouse Software
Industry Keywords
CMS GuidelinesPayer ContractsDenial CodesRevenue CycleHealthcare Compliance

About the role

Key responsibilities & impact
  • Review denied claims in MEDITECH denial work queues: DEN-ELIG-*, DEN-AUTH-*, DEN-CODING-*, DEN-MEDNEC-*, DEN-TIMELY-*
  • Analyze Explanation of Benefits (EOB), Electronic Remittance Advice (ERA), and payer codes (CARC/RARC)
  • Correct and resubmit claims
  • Submit reconsiderations and formal appeals
  • Request additional documentation
  • Ensure denials are worked within established SLA, typically ≤5 days
  • Prepare and submit first-level and second-level appeals
  • Gather and review medical records, coding documentation, and authorization details
  • Track appeal status through resolution
  • Escalate complex or high-dollar cases as needed
  • Maintain assigned denial queues by working accounts daily, meeting productivity targets, and preventing backlog accumulation
  • Prioritize high-dollar claims, timely filing deadlines, and aging denials
  • Contact insurance companies to clarify denial reasons, request reconsideration, and verify appeal requirements
  • Maintain knowledge of payer-specific policies and updates
  • Accurately document all actions taken on accounts
  • Ensure compliance with CMS guidelines, payer contracts and requirements, and organizational policies
  • Maintain regular and predictable attendance
  • Perform other essential duties as assigned

Requirements

What you’ll need
  • High school diploma or equivalent required
  • Current residency in the state of Kansas or Missouri is required
  • 3+ years of healthcare billing or revenue cycle experience
  • Experience working in an EHR system (MEDITECH preferred)
  • Experience working in clearinghouse (SSI Preferred)
  • Strong understanding of insurance billing and claims lifecycle
  • Strong understanding of EOB/ERA interpretation
  • Strong understanding of payer rules and denial codes
  • Prior experience in denial management or appeals
  • Analytical and critical thinking skills
  • Strong attention to detail
  • Problem-solving and root cause identification
  • Effective communication and negotiation skills
  • Ability to manage high volumes and deadlines
  • Must be able to sit and stand, intermittent 8 to 10 hours a day
  • Must be able to use standard office equipment, including the telephone and computer keyboard
  • Ability to work under pressure of near 100% accuracy while meeting inflexible deadlines
  • Ability to lift or carry up to 40 lbs occasionally

Benefits

Comp & perks
  • Full-time employment