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Western National Parks

Retail Park Store Manager

Western National Parks

. Lead the daily retail operations of Salinas Pueblo Missions National Monument’s retail store .

Posted 9/29/2026full-timeMountainair • New Mexico • United StatesMid-LevelSenior💰 $19 - $21 per hourWebsite

Core Competencies

Role fit
Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates expertise in retail operations management, visitor education, and financial analysis to drive business growth and enhance customer experience. Proficient in training staff and collaborating with partners to achieve operational goals.

Highest-signal resume keywords
Retail Operations ManagementPoint Of Sales (POS) System ExperienceFinancial Analysis And BudgetingStaff Training And DevelopmentCustomer Service Excellence

ATS Keywords

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Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills
Retail ManagementFinancial AnalysisInventory ManagementSales ReportingMerchandisingEvent ManagementProblem SolvingMultitaskingPlanning And OrganizationCommunication
Soft Skills
Relationship BuildingCollaborationLeadership
Tools & Technologies
Microsoft Office SuiteInternetDatabasesOffice Equipment
Certifications & Qualifications
High School Diploma Or GEDValid REAL ID Driver’s License
Industry Keywords
Visitor EducationNPS Background CheckFederal And State LawsProfessional Business Standards

About the role

Key responsibilities & impact
  • Lead the daily retail operations of Salinas Pueblo Missions National Monument’s retail store
  • Implement an innovative approach emphasizing visitor education through the traditional retail experience
  • Create and maintain positive, productive relationships with USFS and other partners
  • Attend NPS staff meetings
  • Collaborate with NPS and WNP Home Office staff to develop an educational product mix that engages visitors
  • Become an expert in the educational value of store inventory and communicate its significance to visitors
  • Achieve business goals, including sales and high customer service ratings
  • Support business planning and financial growth of store operations
  • Organize and/or manage special events in collaboration with the NPS
  • Manage all aspects of day-to-day store operations, including reporting
  • Conduct employee and volunteer training
  • Analyze and provide recommendations on store profit and loss statements and budgets
  • Conduct periodic physical inventory to ensure accurate reporting
  • Effectively display and merchandise products
  • Perform other related duties as assigned

Requirements

What you’ll need
  • High School diploma or GED required
  • Prior retail and Point of Sales (POS) System experience (preferred)
  • Prior supervisory experience (preferred)
  • Valid REAL ID driver’s license
  • Computer programs including Internet, databases, and Microsoft Office suite (primarily Word, Excel, PowerPoint, Outlook, and SharePoint)
  • Knowledge of office equipment including computers, printers, calculators, multiline touch tone phones, filing cabinets, photocopiers, and dollies
  • Planning, organization, analyzation, problem solving, multitasking, and communication
  • Knowledge of applicable federal and state laws, and professional business standards
  • Ability to pass NPS background check to meet mandatory security clearance requirements
  • Ability to pass Western National Park Association’s independent employment background screening, which may include employment, education, criminal, SSN verification, and professional references
  • Driving is required to perform job duties and functions of the position

Benefits

Comp & perks
  • Choice of 3 premium subsidized PPO Medical plans with built-in HSA or HRA
  • PPO Dental
  • Vision
  • Flex Medical Savings Plan
  • Dependent Care Savings Plan
  • Optional Voluntary Term Life
  • 403(b) Retirement Plan with a fully vested 100% match up to 8.33% of income after 6 months service
  • Short- & Long-Term Disability
  • $50,000 Employee Group Life policy
  • EAP
  • Health & Wellness resources
  • Eleven paid holidays
  • Additional paid personal day
  • Accrued paid vacation and sick time
  • 15% Discount on employee purchases in-store
  • Employee Referral Bonus
  • Occasional travel to local events or speaking engagements
  • Occasional overnight trips may be required