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Westland Insurance Group Ltd.

Insurance Advisor, Personal Lines

Westland Insurance Group Ltd.

. Work with clients to uncover insurance needs, identify opportunities, and provide recommendations based on coverage and underwriting principles .

Posted 9/18/2026full-timeRemote • CanadaMid-LevelSenior💰 CA$51,000 - CA$54,000 per yearWebsite

Core Competencies

Role fit
Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates expertise in personal lines insurance products and underwriting principles, with a strong focus on client relationship management and effective collaboration within teams. Proven ability to meet production targets while maintaining confidentiality and discretion.

Highest-signal resume keywords
RIBO LicensePersonal Lines Insurance KnowledgeClient Relationship ManagementTime ManagementInsurer Portals Experience

ATS Keywords

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Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills
Underwriting PrinciplesPolicy Changes ProcessingClaims Process SupportCross-SellingUpsellingRenewal ReviewRetention StrategiesBusiness Development
Soft Skills
Effective Team CollaborationActive ListeningSelf-Starter MentalityConfidentialityDiscretion
Tools & Technologies
Insurer PortalsCompany Portals
Certifications & Qualifications
RIBO License
Industry Keywords
Insurance ProductsClient EducationComplex Insurance CasesProduction TargetsEastern Time Zone

About the role

Key responsibilities & impact
  • Work with clients to uncover insurance needs, identify opportunities, and provide recommendations based on coverage and underwriting principles
  • Provide excellent customer service and manage client relationships by actively listening to queries and concerns
  • Develop new business through cross-selling, upselling, referrals, and securing ex-dates
  • Review renewals on a timely basis while maintaining strong retention levels
  • Process policy changes and endorsements accurately through company portals
  • Support clients through the claims process while communicating accurate information to claims teams
  • Collaborate with the team to reach organizational goals
  • Promote and educate clients on insurance products
  • Manage complex insurance cases and help team members reach their potential

Requirements

What you’ll need
  • Minimum 3 years RIBO license
  • Strong knowledge of personal lines insurance products and underwriting principles
  • Effective team collaborator who supports peers and contributes to team success
  • Ability to build authentic client relationships
  • Strong time management and ability to prioritize workload while demonstrating confidentiality and discretion
  • Self-starter mentality with ability to meet production targets while working independently
  • Experience using insurer portals and related systems
  • At least 3 years of industry experience
  • Willingness to work in the Eastern Time Zone
  • Applicants from other provinces must have a valid RIBO license

Benefits

Comp & perks
  • An open, flexible and welcoming workplace
  • Plenty of opportunities to grow and learn
  • Autonomy to drive your own success
  • Inclusive culture with a talented community of people from a wide variety of backgrounds
  • Total rewards program supporting financial, physical, and mental health
  • Flexible paid Values Days
  • Paid Volunteer Days through Amplifying Communities