Business Operations Associate

Westpac New Zealand

. Provide administration support to multiple senior leaders and their teams within DDAI .

Posted 10/27/2026full-timeWellington • New ZealandMid-LevelWebsite

Core Competencies

Role fit

Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates strong organizational and administrative capabilities, with a focus on managing multiple senior stakeholders, coordinating office functions, and maintaining confidentiality. Proficient in preparing professional documentation and managing workflows to support strategic initiatives.

Highest-signal resume keywords

Diary ManagementTravel CoordinationExpense ManagementStakeholder EngagementOrganizational Skills

ATS Keywords

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Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills

Document PreparationInvoice ProcessingMeeting CoordinationWorkflow ManagementP2P Invoice Processing

Soft Skills

Attention to DetailTime ManagementProblem SolvingCommunicationAdaptability

Industry Keywords

Business Continuity PlanningConfidentialityTeam CultureRecruitment SupportPerformance Commitment

About the role

Key responsibilities & impact

Provide administration support to multiple senior leaders and their teams within DDAI
Coordinate office functions including diary management, travel bookings, expense management, invoice processing, forward planning, general administration and liaison with Executive Assistants
Provide back-up support to the Executive Assistant to the Chief DDAI Officer and cover the Executive Assistant role during leave when requested
Manage senior leaders’ diaries, emails, queries, requests and action items
Prepare documentation and information to support key decisions and broader DDAI strategies
Establish relationships with People and Communications, business, technology, digital, data, AI and strategic partner colleagues
Assist with recruitment for broader LT teams
Manage workflow and documentation through the delivery lifecycle
Arrange leadership and team meetings, functions, room bookings, offsites and training logistics
Manage meeting minutes and record actions
Arrange travel schedules, itineraries and expenses
Manage expenses, budgets, p-Card transactions and Gifts and Hospitality register inputs
Manage approvals including leave requests, invoices and technology requests
Prepare meeting documentation, presentations, correspondence and background materials
Maintain electronic and paper files, staff lists, structure charts, distribution groups and team sites
Assist with operating improvements, management reports and Business Continuity Planning
Assist with onboarding new staff and raise and monitor IT work requests
Process and review P2P invoices, including vendor setup, coding and approvals
Monitor compliance training, annual leave and Motivate completions
Promote organisation, efficiency, collaboration and team culture
Undertake projects and other administrative tasks as required

Requirements

What you’ll need

5+ years’ experience in a similar role managing multiple senior stakeholders
Ability to anticipate the needs of stakeholders ahead of time
Strong attention to detail, time management and problem solving
Exemplary organisational skills and teamwork
Initiative to identify areas for improvement and execute changes
Strictest confidentiality and discretion
Sound judgment and ability to read and navigate complex environments
Strong verbal and written communication
Ability to plan and execute with limited supervision
Demonstrable commitment to performance
Ability to prepare correspondence and deliverables at a professional standard
Ability to source or create template documents where required
Adaptability and flexibility
Ability to maintain calm and control in a pressured environment
Reliability, positivity and resilience
Must submit a CV and Cover Letter

Benefits

Comp & perks

Not specified in the posting