KYC Analyst

Westpac New Zealand

. Conduct periodic and event-driven customer due diligence reviews in line with regulatory and internal policy requirements .

Posted 10/22/2026full-timeTauranga • New ZealandJuniorWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates expertise in conducting customer due diligence and compliance reviews, with a strong understanding of AML/CFT legislation and the ability to balance compliance with customer experience. Proficient in using customer management systems and capable of making sound risk-based decisions while maintaining high ethical standards.

Highest-signal resume keywords

KYC ExperienceAML/CFT Legislation KnowledgeCustomer Management Systems ProficiencyAnalytical ThinkingCAMS Certification

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Applicant Tracking System Keywords

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Hard Skills

Customer Due DiligenceRisk AssessmentRegulatory ComplianceDocumentation AccuracyTransaction Analysis

Soft Skills

Attention to DetailWritten CommunicationVerbal CommunicationTeam CollaborationAdaptability

Tools & Technologies

Customer Management SystemsCompliance Systems

Certifications & Qualifications

CAMS Certification

Industry Keywords

Financial ServicesComplianceRisk ManagementHigh-Risk Customer TypesPEPs

About the role

Key responsibilities & impact

Conduct periodic and event-driven customer due diligence reviews in line with regulatory and internal policy requirements
Analyse customer profiles, transaction behaviours, and risk indicators to assess and update risk ratings
Make the due diligence process as frictionless and customer-friendly as possible while maintaining compliance standards
Identify and escalate suspicious activity or potential financial crime risks
Liaise with Relationship Managers, Compliance, Risk, and other internal stakeholders to gather and verify customer information
Maintain accurate and up-to-date records in customer management systems
Support remediation projects and regulatory reporting requirements
Stay informed of changes in AML/CFT legislation and industry best practices
Provide guidance and support to other team members where required
Contribute to continuous improvement initiatives in KYC processes and systems
Interact directly with customers to collect and verify information, clarify documentation requirements, and ensure timely completion of due diligence processes

Requirements

What you’ll need

1+ years’ experience in a KYC, AML, or compliance-related role within financial services or legal
Strong understanding of AML/CFT legislation and regulatory expectations in New Zealand
High attention to detail and analytical thinking
Excellent written and verbal communication skills
Proficiency in using customer management and compliance systems
Ability to assess complex information and make sound risk-based decisions
Ability to ensure accuracy and completeness in documentation and analysis
Ability to work effectively with internal teams and stakeholders
Ability to respond positively to change and maintain performance under pressure
Ability to balance compliance with customer experience
High ethical standards and confidentiality
CAMS or similar AML certification advantageous
Experience with high-risk customer types such as trusts, PEPs, and offshore entities advantageous

Benefits

Comp & perks

Full-time employment
Fixed-term contract until March 2027
Inclusive workplace that encourages applications from people who are neurodivergent, have chronic health conditions or disabilities
Supportive environment that values, rewards and recognises individuality
Talent development and opportunities for professional growth
Employee support for reaching full potential