Manager, Payment Standards & Industry

Westpac New Zealand

. Support the effective management of Westpac New Zealand's payment rails, standards, participation obligations and operating frameworks.

Posted 10/27/2026full-timeWellington • New ZealandMid-LevelSeniorWebsite

Core Competencies

Role fit

Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates expertise in managing payment systems, including compliance with industry rules and standards, while effectively engaging with stakeholders and regulators. Capable of strategic analysis and operational improvements within the payment services domain.

Highest-signal resume keywords

Domestic Payments ExperiencePayment System Rules KnowledgeStakeholder EngagementStrategic ThinkingRegulatory Reporting

ATS Keywords

Tailor your resume

Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills

Transaction BankingClearing SystemsOperational Risk ManagementPayments KnowledgeImpact AssessmentGovernance ReportingMetrics ManagementProcess ImprovementOperational ReadinessConsultation Responses

Soft Skills

Analytical CapabilityWritten CommunicationVerbal Communication

Tools & Technologies

DashboardsScorecardsManagement Reporting

Industry Keywords

Payment RailsParticipation ObligationsIndustry StandardsRegulatory RequirementsOperational FrameworksIndustry BodiesWorking GroupsConsultationsAuditsPayments Services

Tech Stack

Tools & technologies

Ruby on Rails

About the role

Key responsibilities & impact

Support the effective management of Westpac New Zealand's payment rails, standards, participation obligations and operating frameworks.
Coordinate day-to-day industry engagement, governance, reporting, obligations management and operational issue resolution across payment services.
Represent Westpac in relevant industry forums and provide continuity across payment domains.
Maintain oversight of payment industry rules, standards, participation requirements and operating procedures across all payment systems.
Coordinate Westpac's participation in industry bodies, operational forums and working groups.
Monitor industry, regulatory and standards change, coordinating impact assessments, implementation activities and stakeholder communications.
Manage and coordinate industry obligations, including attestations, scheme requirements, participation commitments, consultations, audits and regulatory reporting activities.
Manage Payment Services governance and reporting, including dashboards, scorecards, metrics, management reporting, action tracking and insights.
Coordinate resolution of payment-related operational issues, incidents and industry queries with internal and external stakeholders.
Support industry testing, operational readiness and implementation activities associated with industry change.
Identify and drive process, control and reporting improvements across Payment Services.
Provide cross-domain expertise and operational support across all payment types, maintaining broad payments knowledge and backup coverage across the Payment Services function.

Requirements

What you’ll need

Experience in domestic payments, transaction banking, clearing systems, financial services or a related industry.
Understanding of payment methods, clearing and settlement arrangements.
Knowledge of payment-system rules, standards, participation obligations, operational risk, resilience and regulatory requirements
Experience engaging with regulators, industry bodies, standards organisations, working groups and external stakeholders
Strategic thinking and analytical capability, with the ability to assess industry developments and translate them into business impacts, recommendations and actions.
Excellent written and verbal communication skills, including experience preparing executive papers, consultation responses, submissions and briefing materials.

Benefits

Comp & perks

4 weeks standard holiday + 5 additional days of wellbeing leave to support you to be your best
Additional purchased leave options up to 4 weeks per year
Banking benefits, insurance discounts and superannuation scheme
Career growth – we promote internal capability; we have programmes that recognise star performers
Generous parental leave – and top up government paid parental leave
School holiday subsidy - help you balance work and family during school holiday
2 Volunteer days per year