Artificial Intelligence Solutions Director

. Manage and develop the Fargo AI roadmap across intent understanding, multi-turn conversation, agent orchestration and routing, and context and memory .

Posted 11/12/2026full-timeUnited StatesLead💰 $215,000 - $355,000 per yearWebsite

Core Competencies

Role fit

Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates extensive experience in Artificial Intelligence solutions, particularly in managing and developing conversational AI platforms, while ensuring responsible AI practices and model risk management. Proven ability to lead teams, influence cross-functional collaboration, and develop strategies that align with business objectives.

Highest-signal resume keywords

Artificial Intelligence Solutions ExperienceConversational AI Product LeadershipNatural Language UnderstandingModel Risk ManagementPlatform Product Management

ATS Keywords

Tailor your resume

Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills

Natural Language ProcessingIntent DesignConversation DesignAPIsOrchestrationRetrieval ManagementModel EvaluationAI Quality FrameworksAgentic OrchestrationContext Management

Soft Skills

LeadershipCollaborationInfluencingTalent DevelopmentStrategic Decision-Making

Industry Keywords

BankingFinancial ServicesDigital ChannelsResponsible AIRegulated Industry

About the role

Key responsibilities & impact

Manage and develop the Fargo AI roadmap across intent understanding, multi-turn conversation, agent orchestration and routing, and context and memory
Provide leadership, management and direction on platform standards
Develop platform strategies that balance shared capabilities with line-of-business priorities, treating LOB crews as internal customers
Make strategic decisions on natural language processing, large language models and agentic orchestration
Understand market options, including models, orchestration frameworks and agent protocols, and educate partners on these opportunities
Collaborate and influence across Technology, UI Design, Model Development and Model Risk
Lead the team to achieve objectives against quality measures such as accuracy, containment, latency and hand-off-to-human rate
Ensure responsible AI practices, guardrails and model risk requirements are built into the platform
Develop and guide a culture of talent development to meet business objectives and strategy

Requirements

What you’ll need

10+ years of Artificial Intelligence solutions experience, or equivalent experience demonstrated through one or a combination of the following: work experience, training, military experience, education
4+ years of management or leadership experience
Product leadership for conversational AI, LLM or agentic AI platforms at scale
Experience with natural language understanding, intent design and conversation design
Platform product management experience serving multiple internal customers
Technical fluency with APIs, orchestration, retrieval/context management and model evaluation
Experience with model risk management and responsible AI in a regulated industry
Experience defining and operating AI quality and evaluation frameworks
Experience in banking or financial services digital channels
Ability to travel up to 10% of the time
This position is not eligible for Visa sponsorship

Benefits

Comp & perks

Health benefits
401(k) Plan
Paid time off
Disability benefits
Life insurance, critical illness insurance, and accident insurance
Parental leave
Critical caregiving leave
Discounts and savings
Commuter benefits
Tuition reimbursement
Scholarships for dependent children
Adoption reimbursement
Incentive opportunities may be available