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Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in leading HR AI initiatives, managing complex business execution, and driving strategic planning and implementation across multiple teams. Proficient in HR technology integration, requirements gathering, and stakeholder communication to ensure successful project delivery.
Highest-signal resume keywords
HR AI Use Case ManagementWorkday ExperienceAgile MethodologyRequirements GatheringStakeholder Communication
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Business ExecutionImplementation StrategyHR TechnologyData Privacy KnowledgeTest PlanningUser Acceptance TestingData Quality ManagementPortfolio ManagementBenefit AssessmentProcess Re-engineering
Soft Skills
Relationship ManagementInfluencing SkillsAnalytical SkillsProblem-Solving SkillsOrganizational Skills
Tools & Technologies
ServiceNowJIRAHR Reporting ToolsData Flow Management ToolsAI Modeling Tools
Industry Keywords
HR OperationsEmployee Life CycleLabor RelationsComplianceRisk Management
Tech Stack
Tools & technologiesServiceNow
About the role
Key responsibilities & impact- Lead the HR AI use case roadmap and delivery strategy from intake through implementation and post-launch follow-through
- Own and maintain the inventory of HR AI use cases, including priorities, outcomes, benefits, requirements, status, dependencies, risks, decisions, and next steps
- Partner with HR business leaders to evaluate ideas, clarify problems and outcomes, assess value and feasibility, and develop high-level requirements
- Evolve the HR product portfolio and roadmap with product leadership, HR business owners, Transformation & Product Services, and enterprise stakeholders
- Coordinate end-to-end solution planning and execution across business, product, AI modeling, technology, data, risk, legal, compliance, and privacy teams
- Lead complex initiatives in a matrixed environment by establishing roles, milestones, dependencies, decision points, and accountability
- Lead discovery sessions, workshops, and stakeholder discussions to gather, refine, document, and validate business and technology requirements
- Produce business process flows, data flows, data definitions, decision trees, logic diagrams, requirements documents, user stories, and user experience flows
- Assess and quantify expected benefits and align proposed work with investment capacity, portfolio objectives, governance, and enterprise risk considerations
- Lead test planning and execution, including test scenarios, test cases, user acceptance testing, regression testing, defect resolution, and go-live readiness
- Drive implementation, deployment, adoption, and post-launch follow-through
- Partner with Workday, ServiceNow, HR technology, and enterprise technology teams on integrations, releases, enhancements, process impacts, security, compliance, notifications, auditing, and data quality
- Identify opportunities to streamline or re-engineer HR processes, tools, and technical solutions through responsible AI and automation
- Communicate progress, risks, tradeoffs, decisions, and outcomes to leaders and stakeholders; escalate barriers and drive resolution
- Influence and guide less experienced Strategy and Execution staff
- Contribute to large-scale solutions addressing global business needs, regulatory considerations, risk management, shared capabilities, and cross-product dependencies
Requirements
What you’ll need- 5+ years of Business Execution, Implementation, or Strategic Planning experience, or equivalent demonstrated through work experience, training, military experience, or education
- 4+ years of HR systems, HR technology, or HR product experience, including Workday, ServiceNow, or comparable enterprise platforms
- Experience leading HR AI, automation, or emerging technology use cases through intake, requirements, solution design, testing, implementation, and post-launch support
- Experience supporting HR products, HR operations, Employee Relations, Labor Relations, Employee Life Cycle, or related HR domains
- Experience leading complex business execution, product, program, or technology initiatives across multiple business and technology teams
- Experience translating business problems and high-level requests into defined outcomes, requirements, user stories, solution options, and executable delivery plans
- Experience with product intake, prioritization, portfolio or roadmap management, benefit assessment, dependency management, and delivery governance
- Experience leading requirements workshops and test activities, including user acceptance testing, regression testing, defect management, and implementation readiness
- Knowledge of AI governance, model risk, data privacy, legal, compliance, security, or responsible AI considerations in an enterprise environment
- Experience operating in an Agile environment and using backlogs, user stories, JIRA, or similar work management tools
- Experience with HR reporting, dashboards, data flows, or data quality management
- Strong relationship management and influencing skills, with ability to align senior stakeholders and cross-functional teams without direct authority
- Excellent facilitation, executive communication, analytical, problem-solving, organizational, and decision-support skills
- Ability to manage a high volume of complex work, prioritize competing demands, maintain focus on outcomes, and deliver results in an ambiguous and dynamic environment
- Ability to travel up to 5% of the time
- This position is not eligible for Visa sponsorship
Benefits
Comp & perks- Health benefits
- 401(k) Plan
- Paid time off
- Disability benefits
- Life insurance, critical illness insurance, and accident insurance
- Parental leave
- Critical caregiving leave
- Discounts and savings
- Commuter benefits
- Tuition reimbursement
- Scholarships for dependent children
- Adoption reimbursement
- Incentive opportunities may be available