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WF

Senior Lead Digital Product Management – CBL Deposit Payments

WF

. Drive all CBL Deposit Payment roadmaps and strategies across impacted channels and groups with a customer-first focus .

Posted 9/25/2026full-timeUnited StatesSenior💰 $159,000 - $305,000 per yearWebsite

About the role

Key responsibilities & impact
  • Drive all CBL Deposit Payment roadmaps and strategies across impacted channels and groups with a customer-first focus
  • Manage engagement with internal stakeholders across Technology, Digital, Operations, Government Relations, Payment Strategy, Independent Risk Management, and Legal
  • Manage engagement with external stakeholders including partner banks, financial services partners, trades, and vendors
  • Lead cross-functional teams delivering product strategies and enhancements across all channels and products
  • Align work to the CBL strategic plan and participate in big room planning across groups
  • Identify opportunities to work more efficiently
  • Prioritize work to maximize customer experience and business impact
  • Ensure compliance with applicable internal policies and regulations
  • Collaborate with and influence stakeholders from junior individuals to senior leaders
  • Conduct value-based analysis to optimize revenue and customer experiences while reducing fraud and scam loss
  • Maintain a daily pulse on change management and ensure business outcomes are delivered
  • Prioritize high-impact work, resolve development issues, and drive continuous improvement and business results
  • Report directly to the Head of Wires and Me2me Product Management

Requirements

What you’ll need
  • 7+ years of digital product management experience, or equivalent demonstrated through work experience, training, military experience, or education
  • Background and experience with ALL Consumer and Business Deposit products
  • Deep understanding of Fraud and Scams and strategies to protect customers and the financial industry
  • Strong understanding of compliance requirements related to payment products, e.g. Reg-E and UDAP
  • Experience working across payment industry partners and products such as Zelle, Debit Card, ACH, Wire, Check, Instant Payments, and Cash
  • Experience in agile environments delivered upon by numerous partner organizations
  • Financial services experience specifically in retail banking
  • Expert verbal, written, and presentation skills
  • Ability to communicate effectively and broker agreements among diverse, differing, competing, and/or conflicting perspectives/priorities
  • Strong analytical skills with high attention to detail and accuracy
  • Ability to create and deliver dynamic presentations to all levels of the organization
  • Exceptional strategic storytelling skills
  • Exceptional organization, coordination, and time management skills
  • Willingness to work on-site at a stated location
  • Ability to travel up to 25% of the time
  • Not eligible for Visa sponsorship

Benefits

Comp & perks
  • Health benefits
  • 401(k) Plan
  • Paid time off
  • Disability benefits
  • Life insurance, critical illness insurance, and accident insurance
  • Parental leave
  • Critical caregiving leave
  • Discounts and savings
  • Commuter benefits
  • Tuition reimbursement
  • Scholarships for dependent children
  • Adoption reimbursement
  • Incentive opportunities may be available