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Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in product management and strategic planning within the business banking sector, focusing on commercial real estate lending products. Capable of optimizing customer experiences and managing regulatory compliance while driving product development and profitability.
Highest-signal resume keywords
Product ManagementCommercial Real Estate LendingRegulatory ComplianceFinancial AcumenCustomer Insights
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Product DevelopmentStrategic PlanningProcess ManagementChange DeliveryAgile Product OwnerBusiness Case DevelopmentProfitability AnalysisProduct Strategy ExecutionLending PlatformsAccount Origination Systems
Soft Skills
Stakeholder ManagementExceptional Written CommunicationVerbal CommunicationPresentation SkillsCross-Functional Leadership
Tools & Technologies
Customer Management ProgramsMarket Analysis ToolsProduct Performance MetricsData ArchitectureAnalytics Platforms
Industry Keywords
Financial ServicesBusiness BankingCommercial BankingLending ProductsRegulatory Frameworks
About the role
Key responsibilities & impact- Lead the strategic direction, vision, and product management of business banking commercial real estate lending products
- Develop and enhance products and features supporting Business Banking customers' credit and financing needs
- Optimize customer experiences across account origination, servicing, and ongoing account management
- Execute acquisition and growth strategies, including sales team engagement, communication plans, targeting strategies, and digital channel enhancements
- Design and implement customer management programs to improve retention, engagement, and portfolio profitability
- Develop pricing strategies, product policies, credit strategies, and profitability management frameworks
- Build business cases and financial analyses supporting product investments, modernization efforts, and new product opportunities
- Partner with Product Heads and executive leadership to achieve strategic and growth objectives
- Define product requirements, prioritize backlogs, establish KPIs, and guide cross-functional teams through delivery
- Serve as a subject matter expert for commercial real estate lending products
- Ensure product collateral, communications, and training materials are accurate, customer-focused, and compliant
- Manage regulatory, compliance, and operational risks while supporting internal and external audits
Requirements
What you’ll need- 7+ years of Product Management, product development, strategic planning, process management, change delivery, or agile product owner experience, or equivalent demonstrated through work experience, training, military experience, or education
- 4+ years of experience within financial services, banking, business banking, commercial banking, or lending products
- Experience managing secured lending products and working closely with underwriting and credit functions
- Strong understanding of regulatory and risk management requirements within banking and lending environments
- Experience developing and executing product strategies
- Knowledge of lending platforms, account origination systems, servicing platforms, and related technologies
- Experience using customer insights, market analysis, and product performance metrics to drive product decisions
- Strong financial acumen with experience building business cases, profitability analyses, and investment recommendations
- Experience partnering with data architecture, analytics, and technology teams
- Exceptional written, verbal, presentation, and stakeholder management skills
- Demonstrated ability to lead cross-functional initiatives across Product, Technology, Risk, Operations, Marketing, and Finance
- Experience with secured lending products including real estate-secured lending
- Knowledge of lending compliance, regulatory frameworks, and audit processes
- Up to 10% travel
- This position is not eligible for visa sponsorship
Benefits
Comp & perks- Health benefits
- 401(k) Plan
- Paid time off
- Disability benefits
- Life insurance, critical illness insurance, and accident insurance
- Parental leave
- Critical caregiving leave
- Discounts and savings
- Commuter benefits
- Tuition reimbursement
- Scholarships for dependent children
- Adoption reimbursement
- Incentive opportunities may be available