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WF

Trader Voice Engineer

WF

. Serve as the senior technical lead for Wells Fargo's global Trader Voice environment .

Posted 9/23/2026full-timeBrevard • North Carolina • United StatesSeniorLeadWebsite

Core Competencies

Role fit
Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates expertise in leading the architecture and engineering of trader voice communications platforms, ensuring compliance with regulatory requirements while driving modernization initiatives in cloud-enabled voice services and SIP technologies.

Highest-signal resume keywords
Technology Infrastructure EngineeringVoice Turret SolutionsMicrosoft Teams Voice CertificationRegulatory Compliance KnowledgeVendor Relationship Management

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills
Voice Infrastructure TechnologiesSIP TechnologiesDisaster Recovery SolutionsVoice Recording PlatformsAzure-Based Voice ArchitecturesCompliance Recording SolutionsTechnical AssessmentsEngineering Best PracticesLifecycle Management StrategiesModernization Initiatives
Soft Skills
MentoringCollaborationExecutive-Level ConsultationIncident Response LeadershipContinuous Improvement
Tools & Technologies
IPC Turret PlatformsCloud 9 Turret PlatformsVerba Voice RecordingVerint Voice RecordingSession Border ControllersEnterprise Telephony Systems
Certifications & Qualifications
Microsoft Teams Voice Certification
Industry Keywords
Financial IndustryTrading Floor SupportOperational RiskRegulatory ComplianceElectronic Communications

Tech Stack

Tools & technologies
AzureCloud

About the role

Key responsibilities & impact
  • Serve as the senior technical lead for Wells Fargo's global Trader Voice environment
  • Define the strategic roadmap for trader communications platforms, including voice turret, intercom, recording, and voice infrastructure technologies
  • Lead architecture and engineering efforts supporting trading floor voice communications and regulated voice recording solutions
  • Develop technology standards, lifecycle management strategies, and resiliency requirements for business-critical voice environments
  • Partner with Trading, Compliance, Risk, Information Security, Infrastructure, and Operations teams
  • Drive modernization initiatives involving cloud-enabled voice services, SIP technologies, and next-generation communications platforms
  • Lead technical assessments, vendor evaluations, and proof-of-concept activities
  • Provide guidance to engineering teams supporting trading turrets, SIP infrastructure, Session Border Controllers (SBCs), voice recording platforms, Microsoft Teams Voice, and enterprise telephony systems
  • Design and implement highly available disaster recovery and business continuity solutions
  • Ensure adherence to regulatory requirements relating to communications retention, surveillance, and recordkeeping
  • Provide executive-level technical consultation and recommendations on strategic voice initiatives
  • Mentor engineers and drive engineering best practices across the organization
  • Lead major incident response activities related to trader communications infrastructure
  • Drive continuous improvement efforts focused on stability, resiliency, and user experience
  • Collaborate with global technology teams across multiple geographic regions
  • Present technical strategy and engineering recommendations to executive leadership

Requirements

What you’ll need
  • 7+ years of Technology Infrastructure Engineering and Solutions experience, or equivalent demonstrated through work experience, training, military experience, or education
  • Experience with engineering solutions for IPC and Cloud 9 turret platforms
  • Experience with compliance recording solutions
  • Knowledge of Verba and Verint voice recording platforms
  • Microsoft Teams Voice certification and enterprise deployment experience
  • Experience with Azure-based voice architectures
  • Financial industry trading floor support experience
  • Knowledge of operational risk and regulatory compliance requirements related to electronic communications
  • Experience managing strategic vendor relationships and service providers
  • Participate in after-hours support during critical incidents

Benefits

Comp & perks
  • Equal opportunity employment
  • Medical accommodation available during the recruitment or interview process
  • Drug-free workplace