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WF

Treasury Management Support Associate Manager – Merchant Services

WF

. Manage direct reports, including day-to-day assignments, workload balancing, and performance support .

Posted 10/8/2026full-timeUnited StatesMid-LevelWebsite

Core Competencies

Role fit
Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates strong leadership and coaching abilities in Treasury Management Sales Support, with a focus on team development, performance management, and effective communication across departments. Capable of managing multiple priorities while ensuring compliance and risk mitigation in a fast-paced environment.

Highest-signal resume keywords
Treasury Management Sales SupportLeadership ExperienceRelationship ManagementAnalytical SkillsProblem-Solving Skills

ATS Keywords

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Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills
Treasury ManagementPaymentsMerchant ServicesPerformance ManagementRisk MitigationTalent AssessmentOnboardingProject ManagementComplianceTraining
Soft Skills
CoachingCommunicationOrganizational SkillsFlexibilityTeam Leadership
Industry Keywords
Client-Related IssuesEscalation PointCollaborationProcess AlignmentGlobal Teams

About the role

Key responsibilities & impact
  • Manage direct reports, including day-to-day assignments, workload balancing, and performance support
  • Coach and develop team members through regular feedback, training, and career guidance
  • Serve as the first-level escalation point for team, process, or client-related issues
  • Act as an inter-departmental liaison to support collaboration, issue resolution, and process alignment
  • Lead or support non-assigned projects as business needs arise
  • Ensure appropriate staffing coverage, including PTO approvals and team time management
  • Train new hires and support onboarding readiness
  • Assist with talent assessments during recruiting and hiring activities
  • Support RAU activities as required
  • Participate in new product initiatives and rollout efforts
  • Review and approve systems access requests as appropriate
  • Support midyear and year-end talent review processes
  • Support risk, compliance, staffing, recruiting, training, and new product initiatives

Requirements

What you’ll need
  • 4+ years of Treasury Management Sales Support experience, or equivalent demonstrated through work experience, training, military experience, or education
  • 1+ years of leadership experience
  • Treasury Management, Payments, and/or Merchant Services experience
  • Ability to coach, develop, and mentor team members through ongoing feedback, training, performance management, and career development
  • Experience serving as the primary escalation point for team, process, and client-related issues, ensuring timely resolution and risk mitigation
  • Strong relationship management and problem-solving skills
  • Strong analytical skills with high attention to detail and accuracy with a sense of urgency
  • Excellent communication skills with the ability to influence and build relationships across all levels of the organization
  • Ability to balance day-to-day team leadership responsibilities while driving business initiatives
  • Strong organizational skills with the ability to manage multiple priorities in a fast-paced environment
  • Flexibility to support global teams across time zones
  • Position is not eligible for Visa sponsorship

Benefits

Comp & perks
  • Hybrid work schedule
  • Relocation assistance not available for this position