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Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates strong leadership and coaching abilities in Treasury Management Sales Support, with a focus on team development, performance management, and effective communication across departments. Capable of managing multiple priorities while ensuring compliance and risk mitigation in a fast-paced environment.
Highest-signal resume keywords
Treasury Management Sales SupportLeadership ExperienceRelationship ManagementAnalytical SkillsProblem-Solving Skills
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Treasury ManagementPaymentsMerchant ServicesPerformance ManagementRisk MitigationTalent AssessmentOnboardingProject ManagementComplianceTraining
Soft Skills
CoachingCommunicationOrganizational SkillsFlexibilityTeam Leadership
Industry Keywords
Client-Related IssuesEscalation PointCollaborationProcess AlignmentGlobal Teams
About the role
Key responsibilities & impact- Manage direct reports, including day-to-day assignments, workload balancing, and performance support
- Coach and develop team members through regular feedback, training, and career guidance
- Serve as the first-level escalation point for team, process, or client-related issues
- Act as an inter-departmental liaison to support collaboration, issue resolution, and process alignment
- Lead or support non-assigned projects as business needs arise
- Ensure appropriate staffing coverage, including PTO approvals and team time management
- Train new hires and support onboarding readiness
- Assist with talent assessments during recruiting and hiring activities
- Support RAU activities as required
- Participate in new product initiatives and rollout efforts
- Review and approve systems access requests as appropriate
- Support midyear and year-end talent review processes
- Support risk, compliance, staffing, recruiting, training, and new product initiatives
Requirements
What you’ll need- 4+ years of Treasury Management Sales Support experience, or equivalent demonstrated through work experience, training, military experience, or education
- 1+ years of leadership experience
- Treasury Management, Payments, and/or Merchant Services experience
- Ability to coach, develop, and mentor team members through ongoing feedback, training, performance management, and career development
- Experience serving as the primary escalation point for team, process, and client-related issues, ensuring timely resolution and risk mitigation
- Strong relationship management and problem-solving skills
- Strong analytical skills with high attention to detail and accuracy with a sense of urgency
- Excellent communication skills with the ability to influence and build relationships across all levels of the organization
- Ability to balance day-to-day team leadership responsibilities while driving business initiatives
- Strong organizational skills with the ability to manage multiple priorities in a fast-paced environment
- Flexibility to support global teams across time zones
- Position is not eligible for Visa sponsorship
Benefits
Comp & perks- Hybrid work schedule
- Relocation assistance not available for this position
