Operations Manager

Whatnot

. Own core elements of Whatnot's company planning and execution, including planning and OKR cycles .

Posted 10/28/2026full-timeUnited StatesMid-LevelSenior💰 $167,000 - $185,000 per yearWebsite

Core Competencies

Role fit

Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates expertise in planning and executing business strategies, including OKR cycles and operating processes, while leveraging AI tools for analysis and problem-solving. Proven ability to drive change and influence cross-functional teams in fast-paced, unstructured environments.

Highest-signal resume keywords

OKR Cycle ManagementCross-Functional CollaborationAI Tool UtilizationProcess ImprovementStakeholder Engagement

ATS Keywords

Tailor your resume

Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills

Business Process DesignMetric StandardizationOperating Cadence DevelopmentSQL ProficiencyData Dashboard Creation

Soft Skills

Proactive CommunicationCuriosityIndependent OperationInfluencing SkillsChange Management

Tools & Technologies

AI ToolsBusiness Review ToolsResource Allocation ToolsDecision Mapping Tools

Industry Keywords

ConsultingInvestment BankingPrivate EquityStartup ExperienceMarketplace Experience

Tech Stack

Tools & technologies

SQL

About the role

Key responsibilities & impact

Own core elements of Whatnot's company planning and execution, including planning and OKR cycles
Lead business reviews across functions and international markets
Run operating cadences that keep teams accountable and moving quickly
Build tooling as a single source of truth for goals, metrics, resource allocation, and blockers
Map and codify decision rights across functions and countries
Establish review forums to measure and monitor business changes
Identify operational friction through conversations with teams
Streamline high-friction processes and improve day-to-day operations
Roll out best-in-class tooling with AI at the core
Partner with Product, Engineering, and Operations to prioritize initiatives
Own end-to-end resolution of high-impact issues
Work directly with Whatnot's leadership team on critical cross-functional initiatives and unstructured problems

Requirements

What you’ll need

Bachelor's degree in Business, Economics, or related field
5-7+ years experience in consulting, investment banking/private equity, or a fast-growing startup
Experience designing and running operating processes, including planning cycles, business reviews, OKRs, and metric standardization
Ability to move remarkably fast with little structure and guidance
Curiosity to learn about different parts of the business and identify growth levers
Ability to operate independently and go deep on ambiguous projects
Demonstrated ability to work and influence cross-functionally
Proactive communication and stakeholder engagement skills
Track record of driving change and impact in a fluid, unstructured working environment
Fluency in using AI tools for problem-solving, analysis, and execution
Team members must live within commuting distance of the Los Angeles, San Francisco, New York, or Seattle hubs
Nice to have: experience with a marketplace or two-sided platform
Nice to have: experience or passion for online marketplace communities
Nice to have: experience standing up operating cadences, tooling, or process improvement at a scaling company
Nice to have: proficiency with SQL and dashboards

Benefits

Comp & perks

Generous Holiday and Time off Policy
Health Insurance options including Medical, Dental, Vision
Work From Home Support
Home office setup allowance
Monthly allowance for cell phone and internet
Care benefits
Monthly allowance for wellness
Annual allowance towards Childcare
Lifetime benefit for family planning, such as adoption or fertility expenses
Retirement; 401k offering for Traditional and Roth accounts in the US (employer match up to 4% of base salary) and Pension plans internationally
Monthly allowance to dogfood the app
Parental Leave
16 weeks of paid parental leave + one month gradual return to work
Flexible work from home or global office hubs
In-person onboarding experience at one of the offices