Senior Communications Manager

Whatnot

. Develop and lead Whatnot’s communications strategy in Australia .

Posted 9/15/2026full-timeSydney • AustraliaSenior💰 A$200,000 - A$235,000 per yearWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates expertise in Public Relations and Corporate Communications, with a strong understanding of the Australian media and policy landscape. Capable of developing strategic communications, managing crisis situations, and building relationships with diverse stakeholders.

Highest-signal resume keywords

Public Relations ExperienceCrisis ManagementMedia RelationsStrategic CommunicationsContent Development

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Public RelationsCorporate CommunicationsCrisis ManagementContent DevelopmentMedia Strategy

Soft Skills

Exceptional Communication SkillsSelf-StarterCuriosityAdaptabilityTeam Collaboration

Industry Keywords

Live CommerceTrust & SafetyCommunications StrategyStakeholder EngagementAustralian Media Landscape

About the role

Key responsibilities & impact

Develop and lead Whatnot’s communications strategy in Australia
Build understanding and credibility for live commerce among businesses and consumers
Educate audiences about the power of live commerce
Build and leverage relationships with Australian traditional and new media and other third parties
Educate key audiences about Whatnot’s business, categories, policies, and values
Build the communications function in Australia from the ground up
Manage company responses to crises and navigate high-profile escalations in real time
Establish and own a communications playbook for strategic and rapid-response best practices
Lead storytelling across corporate, consumer, Trust & Safety, and policy-related priorities
Report to the VP, Communications & Policy
Participate in an in-person onboarding experience at a Whatnot office
Use Whatnot as both a buyer and seller as part of the role

Requirements

What you’ll need

8+ years of Public Relations or corporate communications experience
Strong understanding of the media, cultural, and policy landscape in Australia
Comfortable operating on a small team and working in a highly ambiguous environment
Scrappy approach; no job is too small
Exceptional written and verbal communication skills
Experience developing key messages and content for media and owned and operated channels
Self-starter able to prioritize in challenging situations
Ability to balance two-sided community needs with business and seller priorities
Curiosity and interest in doing things differently to promote Whatnot and its business
Experience working on Trust & Safety issues and crisis management
Must live within commuting distance of Sydney or Melbourne
Legally authorized to work in Australia

Benefits

Comp & perks

Generous Holiday and Time off Policy
Health Insurance options including Medical, Dental, Vision
Work From Home Support
Home office setup allowance
Monthly allowance for cell phone and internet
Care benefits
Monthly allowance for wellness
Annual allowance towards Childcare
Lifetime benefit for family planning, such as adoption or fertility expenses
Retirement; 401k offering for Traditional and Roth accounts in the US (employer match up to 4% of base salary) and Pension plans internationally
Monthly allowance to dogfood the app
Parental Leave
16 weeks of paid parental leave + one month gradual return to work
Flexible work from home or global office hubs
In-person onboarding experience at one of the offices