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Principal Infrastructure Administrator
Whitefish Credit Union. Support all systems and infrastructure for Whitefish Credit Union .
Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in managing and troubleshooting systems infrastructure, including Windows and Linux/Unix server systems, networking devices, and virtualization technologies. Proficient in project planning, documentation, and effective communication within IT teams and with external vendors.
Highest-signal resume keywords
MCSA CertificationAzure Administrator AssociateNetworking Infrastructure ManagementWindows Server AdministrationVirtualization Technologies
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
System TroubleshootingActive Directory ManagementDHCP ConfigurationDNS AdministrationNetwork Device ConfigurationSwitches and Routers ManagementFirewalls AdministrationProject Planning and ExecutionDocumentation CreationInfrastructure Design
Soft Skills
Effective CommunicationTeam CollaborationMultitaskingAttention to DetailProfessional Interaction
Tools & Technologies
Microsoft OfficeVisioVirtualization SystemsSAN SystemsOffice Equipment
Certifications & Qualifications
Bachelor’s Degree in Computer ScienceMCSA CertificationAzure Administrator Associate
Industry Keywords
Infrastructure ManagementIT SupportProject EngineeringSystem OutagesBSA TrainingInformation Privacy Guidelines
Tech Stack
Tools & technologiesAzureDNSFirewallsLinuxUnix
About the role
Key responsibilities & impact- Support all systems and infrastructure for Whitefish Credit Union
- Perform complex project planning and maintenance tasks independently
- Provide Tier 3 support to resolve issues assigned to the IT project engineering team
- Participate in the critical system support structure with other IT departments
- Participate in, engage with, and occasionally lead team meetings and team-building activities
- Execute project-related tasks from concept, planning, and design through completion
- Maintain education and cross-training on infrastructure areas of expertise
- Prepare, lead, and attend training when appropriate
- Evaluate and estimate infrastructure work requests and major projects
- Provide systems recommendations with detailed work plans and supporting documents such as Visio diagrams
- Participate in infrastructure project development and planning
- Troubleshoot system outages and performance issues supporting key business processes and core services
- Configure and install systems equipment for reliable operation
- Research systems products, services, protocols, and standards
- Participate in equipment, hardware, and software installations and upgrades
- Interact with vendors, outsourcers, and contractors to ensure SLA and project performance
- Create, maintain, and update documentation and checklists
- Apply advanced troubleshooting methodologies to resolve issues efficiently and minimize negative impacts
- Plan and design systems infrastructure, including new equipment acquisition and installation and reconfiguration of existing equipment
- Develop and maintain network documentation and security and network-use policies
- Report to work on time and as scheduled
- Perform other duties as assigned
- Report to the Infrastructure Manager
Requirements
What you’ll need- Bachelor’s degree in computer science, MIS or a related subject
- 5+ years related employment experience
- Currently have (or willing to obtain within the first 12 months) MCSA, Azure Administrator Associate or other certification(s) within the field of an equivalent level
- 3-5 years of work experience managing networking infrastructure lifecycle, including installations, configurations, upgrades and replacements
- 1-3 years of work experience managing Windows and Linux/Unix based server systems
- 1-3 years of work experience with Virtualization or SAN systems
- Ability to implement, administer, and troubleshoot system infrastructure devices, including Active Directory, DHCP, DNS, current Microsoft Windows Server OS and virtual environments
- Ability to implement, administer, and troubleshoot network infrastructure devices, including switches, routers, and firewalls
- Ability and willingness to travel to all branch locations
- Ability to be periodically available on an on-call basis, including support for 24/7 on-call staff as needed
- Ability to work nights and weekends as needed, including holidays or non-standard business hours
- Effective in-person, written, and telephone communication skills
- Ability to interact calmly and professionally with people from all backgrounds
- Ability to multitask, prioritize, and organize responsibilities with attention to detail and timeliness
- Ability to follow oral and written instructions
- Ability to work effectively with others and accommodate different work styles
- Competent with Microsoft Office and a variety of office equipment and software systems
- Ability to lift up to 75 lbs. to overhead positions with or without accommodation
- Complete mandatory annual BSA training and pass applicable tests
- Follow Whitefish Credit Union, Montana, and Federal information privacy guidelines
- Adhere to Whitefish Credit Union policies and procedures
- Protect member and Whitefish Credit Union confidential information
Benefits
Comp & perks- 100% paid health insurance for employee
- FSA (Flex plan) available
- Telehealth available
- 3% employer 401k contribution (no matching requirement)
- 8% employer pension plan contribution (following first year of employment)
- 11 paid federal holidays (Saturday holidays excluded)
- 17 days of PTO annually, accrued monthly
- Life and disability insurance
- Wellness program
- Social Responsibility Policy – 24 hours annually of paid time for non-profit volunteer efforts
- Tuition Reimbursement Program – application-eligible following one year of employment
- Competitive starting wage