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Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in managing plant operations and client relationships, with a strong focus on commissioning, technical assessments, and safety compliance. Proficient in developing engineering deliverables and leading cross-functional teams to optimize operational efficiency.
Highest-signal resume keywords
Bachelor's Degree In Chemical Engineering5+ Years Industry ExperiencePFD And P&ID DevelopmentClient Relationship ManagementHealth And Safety Compliance
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Engineering DeliverablesAutomation ProgrammingCommissioning ManagementData-Collection IntegrationCartridge Reliability AnalysisSOP DevelopmentProcess DesignStartup/Shutdown Logic TestingTechnical AssessmentsOperational Optimization
Soft Skills
Team LeadershipClient CommunicationProblem SolvingFlexibilityIndependent Work
Tools & Technologies
AI ToolsOperations ReportsReady For Commissioning ChecklistO&M Handover DocumentationHazard Assessments
Industry Keywords
Ethanol IndustryPlant OperationsCommissioningProcess SafetyCross-Functional Team Management
About the role
Key responsibilities & impact- Manage a portfolio of plants as the client's primary technical and commercial point of contact after project delivery
- Serve as the plant manager's Whitefox counterpart, connecting cartridge reliability, process benefits, operations, and commercial context
- Participate in project execution pods, weekly meetings, kickoff site visits, PFD development, P&ID reviews, layouts, and HAZOP reviews
- Develop programming guidelines and SOPs and coordinate automation programming and controls/data-collection integration
- Coordinate commissioning readiness and completion of the Ready for Commissioning Checklist
- Lead commissioning from kickoff through handover, including objectives, startup/shutdown logic testing, and cartridge installation and acceptance documentation
- Maintain the core technical file and lead technical assessments during commissioning and startup
- Complete commissioning closeout, customer training, O&M handover documentation, and lessons-learned sessions
- Lead client check-ins, produce operations reports, provide remote engineering support, monitor plant operations, and verify training
- Guide cartridge maintenance decisions and coordinate lab sampling with the Whitefox Calgary lab
- Analyze energy and cooling-water benefits, monitor data, optimize systems, and guide customer operational adjustments
- Drive customer satisfaction and maximize operational benefits
- Manage cartridge-replacement commitments, stock levels, quotes, and future expansion opportunities
- Track plant changes and communicate impacts on cartridge life, energy, and operations to Commercial and Innovation
- Lead a cross-functional O&M team of field technicians, process engineers, and product team members
- Set objectives, manage priorities, coordinate delivery, track O&M support hours, and develop proposals for out-of-scope work
- Travel to customer sites for commissioning, O&M activities, and other client needs
- Improve team efficiency, update and create templates, use AI tools to streamline recurring work, and contribute to internal projects
- Represent Whitefox at industry conferences and maintain vendor and third-party networks
- Participate in the health and safety program, including hazard assessments, quarterly process safety reviews, and incident reporting
Requirements
What you’ll need- Bachelor's degree in a chemical engineering discipline from an accredited university
- 5+ years industry experience; Ethanol preferred but not required
- Understanding and experience producing engineering deliverables, including PFDs, P&IDs, SOPs, and programming guidelines
- Site experience working at a production facility
- Experience leading a team toward a common goal
- Experience managing a client relationship across more than one site is a plus
- Unwavering commitment to health and safety and safe work practices
- Ability to coordinate accurate and timely client-facing communications
- Ability to work with process design, detailed engineering, operations, and project teams
- Ability to assess complex issues, determine ownership, and escalate when appropriate
- Ability to work independently across geographically dispersed customer sites and internal teams
- Ability to learn new technologies, processes, and operating environments quickly
- Ability to protect client and Whitefox intellectual property and confidential information
- Ability to represent Whitefox's values, professional standards, and safety culture
- Ability to execute tasks and guide a team with little oversight
- Ability to develop structured solutions and escalate larger hurdles as needed
- Flexibility to travel within the USA 50%
Benefits
Comp & perks- Bonus pay
- 401(k) matching
- Dental insurance
- Health insurance
- Paid time off
- Professional development assistance
- Standard US full-time hours (40 hrs/week), Monday to Friday, with field-role flexibility