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Patient Advocate
Whole Woman's Health, LLC. Perform receptionist duties, answer phones, and manage the front desk .
Posted 10/14/2026full-timeBaltimore • Maryland • United StatesMid-LevelSenior💰 $18 - $19 per hourWebsite
Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates proficiency in patient care and administrative support within a gynecological practice, including skills in patient intake, vital sign monitoring, and laboratory testing. Exhibits strong organizational, communication, and problem-solving abilities while maintaining a compassionate approach to patient interactions.
Highest-signal resume keywords
Patient Intake and DischargeVital Sign MonitoringBasic Life Support CertificationMedical Record KnowledgeBilingual English and Spanish
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Patient CareLaboratory TestingIV StartChart PreparationSample CollectionSonogram TechniquesComputer SkillsFinancial ManagementDetailed Record KeepingSterilization Techniques
Soft Skills
People SkillsOrganizational SkillsTime ManagementProblem-Solving SkillsEffective Communication
Certifications & Qualifications
Basic Life Support CertificationOSHA TrainingPPE In-Service Training
Industry Keywords
Gynecological PracticePatient Flow ManagementAbortion ProceduresWomen’s HealthCompassionate Care
About the role
Key responsibilities & impact- Perform receptionist duties, answer phones, and manage the front desk
- Conduct patient intake and discharge
- Count money, make deposits, and use computer systems
- Assist practitioners in gynecological practice
- Prepare charts and interview patients
- Set patients up for examinations and assist practitioners during exams
- Collect samples, run routine tests, and take vital signs
- Run the pathology laboratory under medical supervision
- Sterilize instruments and verify completed abortion procedures via pathology examination
- Assist doctors and patients during abortion procedures
- Anticipate doctors’ needs and supply necessary instruments and medications
- Support patients and provide comfort throughout procedures
- Prepare procedure rooms, clean and stock rooms
- Escort patients to procedure rooms and help them feel comfortable
- Start IVs
- Track patient flow during abortion sessions
- Recover patients post-procedure, including taking vital signs, cleaning them up, assisting with dressing, and escorting them to the recovery room
- Run the laboratory where patient testing occurs
- Collect blood samples and run tests
- Educate patients about test results
- Perform pre-operative sonograms for abortion-service patients
- Learn vaginal and abdominal scanning techniques
- Respond compassionately to patients’ emotional needs
Requirements
What you’ll need- People skills
- Organizational and time management skills
- Interest in women’s health and commitment to the welfare of the whole woman
- Interest in administrative, financial, medical, counseling, and customer service areas
- Problem-solving skills
- Follow-through and thoroughness
- Direct, prompt, and effective written and verbal communication skills
- Medical record knowledge
- Computer skills
- Skill with numbers, counting, and detailed record keeping
- Ability to take direction
- Ability to ask questions and participate fully in the learning process
- Flexibility, multitasking, and willingness to learn and work wherever needed
- Bilingual English and Spanish preferred for the ideal candidate
- Four-year Bachelor’s degree; students currently enrolled in college also qualify
- Basic Life Support Certification biannually
- Annual OSHA and PPE in-service training
- Ability to perform duties on-site, including sitting, standing, walking, or lifting up to 20 lbs as needed
- Punctuality and consistent attendance
- Ability to uphold safety and confidentiality standards
- Willingness to use new technologies or communication tools
Benefits
Comp & perks- 401(k) plan
- Flexible work hours and family support programs
- Employee discounts
- Virtual team-building activities
- Eligible full-time staff may enroll in medical, dental, and vision insurance
- Voluntary life and disability insurance
- Employee Assistance Program (EAP) with confidential 24/7 support, including mental health counseling, financial and legal consultations, work-life balance resources, and wellness programs
- Basic Term Life and AD&D Insurance with $25,000 in coverage
- Two weeks of starting paid personal time off, increasing with tenure
- Seven paid holidays
- Diverse, stimulating work environment
- Competitive salary commensurate with experience