Onboarding Training Facilitator

Wider Circle

. Facilitate live, video-based onboarding sessions for distributed new hires .

Posted 9/25/2026contractRemote • United StatesMid-LevelSenior💰 $30 - $35 per hourWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates expertise in facilitating live, remote training sessions in healthcare environments, with a strong focus on HIPAA compliance and instructional design. Capable of building relationships with stakeholders and providing actionable feedback to enhance training effectiveness.

Highest-signal resume keywords

Facilitating Remote TrainingHIPAA ComplianceInstructional DesignScheduling and CoordinationBilingual English/Spanish

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Training FacilitationGrading AssessmentsRole-Play CoachingHealth Screening ScriptsCare Coordination WorkflowsLMS PlatformsHealthie PlatformAttendance TrackingContent ReviewValue-Based Care

Soft Skills

Excellent CommunicationRelationship BuildingOrganizational SkillsDetail-OrientedFeedback Delivery

Tools & Technologies

TalentLMSSlackGoogle Suite

Industry Keywords

Healthcare TrainingCare NavigatorsCommunity Health WorkerRegulated EnvironmentSocial Determinants of Health

About the role

Key responsibilities & impact

Facilitate live, video-based onboarding sessions for distributed new hires
Introduce health screening scripts, intake workflows, technology tools and systems, HIPAA and consent requirements, and escalation pathways
Create welcoming, engaging, participatory learning environments through role-play calls and real-time coaching
Adjust training pace to each cohort
Administer and grade final training assessments
Provide actionable feedback on homework and practice assignments
Serve as the primary onboarding contact for new hires, answering questions and troubleshooting confusion
Identify and flag trainees who are falling behind
Coordinate cohort schedules with hiring managers and new hires
Manage cohort logistics, including calendar invitations, reminders, materials distribution, tool setup, attendance, and completion tracking
Communicate cohort progress, readiness, and scheduling conflicts to managers
Distribute training materials, job aids, and assessments
Maintain accurate, audit-ready completion records
Build relationships with hiring managers and incorporate their feedback into curricula, scripts, and materials
Deliver onboarding for additional new-hire roles as hiring needs change
Support Learning & Development with content review, ad hoc facilitation, logistics, and adjacent training programs
Share training-room patterns and insights to improve broader Learning & Development programs
Train non-clinical frontline staff, primarily Care Navigators, to build patient trust, complete health assessments, document notes, and schedule intake appointments

Requirements

What you’ll need

Experience facilitating training in a healthcare, call center, care coordination, or comparable regulated environment
Comfort with HIPAA and compliance-sensitive content
Experience delivering live, remote training to new hire cohorts
Experience with role-play, real-time coaching, grading assessments, and troubleshooting technical challenges in remote training environments
Strong scheduling and coordination skills
Ability to give direct, specific feedback on homework and assessments
Excellent written and verbal communication skills
Instructional design experience, including improving materials and working with subject matter experts
Relationship-building skills with managers and ability to solicit honest feedback
Organized and detail-oriented; accurate attendance, completion, and assessment records
Comfortable with LMS platforms, including TalentLMS
Familiarity with Slack and Google Suite
Ability to learn Healthie or similar care platforms
Ability to work independently and manage a personal schedule in a remote, fast-changing environment
Ability to ramp up on and deliver training for new role curricula on relatively short notice
Prior experience as a Care Navigator, Community Health Worker, or other frontline patient/member-facing role at a healthcare organization
Familiarity with value-based care, social determinants of health, or care coordination workflows
Experience in a start-up environment where processes and roles evolve quickly
Bilingual English/Spanish or another language relevant to Wider Circle's member population

Benefits

Comp & perks

Independent contractor, 1099
Remote (U.S.)
30–40 hours per week
Three-month engagement with potential to renew as a contractor or convert to employee status depending on performance and business needs
Reports to the Learning & Development team
Partners with hiring managers across onboarding roles and Care Delivery Operations