ServiceNow Technical Consultant – SPM

Windward Consulting

. Design, develop, and implement ServiceNow solutions, including custom applications, workflows, forms, UI policies, business rules, and integrations .

Posted 11/2/2026full-timeRemote • United StatesMid-LevelSeniorWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates expertise in designing and implementing ServiceNow solutions, including SPM, integrations, and compliance with standards such as FedRAMP. Proven ability to lead technical workshops, support project delivery, and guide junior developers while ensuring alignment with client objectives.

Highest-signal resume keywords

ServiceNow DevelopmentJavaScriptIntegrationHubCertified Implementation Specialist – Strategic Portfolio ManagementITIL v3 or v4 Certification

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

ServiceNow Solutions DesignCustom Applications DevelopmentREST APIsSOAP APIsAgile DeliveryFlow DesignerHTML/CSSGlide APISystem OptimizationDebugging Skills

Soft Skills

Problem-SolvingCommunicationClient-Facing Presentation

Tools & Technologies

ServiceNow SPM SuiteAzure ADERP SystemsMonitoring ToolsVersion Control

Certifications & Qualifications

ServiceNow Certified System AdministratorServiceNow Certified Application DeveloperPMI Project Management ProfessionalICAgile Certification

Industry Keywords

Enterprise Service ManagementITILFedRAMPDoD IL-4/IL-5ScrumSAFe

Tech Stack

Tools & technologies

AzureERPITSMJavaScriptPMPServiceNowSOAP

About the role

Key responsibilities & impact

Design, develop, and implement ServiceNow solutions, including custom applications, workflows, forms, UI policies, business rules, and integrations
Design and configure solutions within the ServiceNow SPM suite, including Demand Management, Project Portfolio Management, Resource Management, and Agile Development
Collaborate with stakeholders and Business Analysts to translate business needs into technical specifications
Lead technical workshops to review design, architecture, and configuration approaches
Support end-to-end project delivery, including sprint planning, testing, deployment, troubleshooting, root cause analysis, and system optimization
Develop and support integrations with enterprise systems such as Azure AD, HR, ERP, and monitoring tools using REST, SOAP, APIs, and IntegrationHub
Provide technical leadership by guiding junior developers or project teams
Participate in code reviews and maintain version control
Ensure security and privacy compliance
Contribute to technical documentation
Deliver tailored, scalable, usable, and compliant SPM solutions aligned with client objectives and standards such as FedRAMP and DoD IL-4/IL-5

Requirements

What you’ll need

Bachelor’s degree in Computer Science, Information Systems, or related field
3–5+ years of ServiceNow development or technical consulting experience
Proven experience implementing ServiceNow SPM for enterprise clients
Proven experience delivering at least one full-cycle ServiceNow implementation
Strong knowledge of JavaScript, Glide API, HTML/CSS, and ServiceNow platform architecture
Experience with Flow Designer, IntegrationHub, and Service Portal development
Hands-on experience with ServiceNow integrations and API-based data exchange
Familiarity with Agile delivery (Scrum or SAFe)
Strong understanding of ITIL and enterprise service management practices
Excellent problem-solving and debugging skills
Strong communication and client-facing presentation abilities
Certified Implementation Specialist – Strategic Portfolio Management (SPM)
ServiceNow Certified System Administrator
ITIL v3 or v4 Certification is preferred
ServiceNow Certified Application Developer (CAD) is preferred
Additional ServiceNow certifications in ITOM, SecOps, GRC, or ITSM are preferred
PMI Project Management Professional (PMP) certification is preferred
ICAgile or equivalent Agile certification is preferred

Benefits

Comp & perks

Medical insurance
Dental insurance
Vision insurance
Flexible Spending Accounts
Short Term Disability
Long Term Disability
Life Insurance and AD&D
Option to purchase additional Life Insurance and AD&D
Paid Time Off
Personal Leave
Holidays
401(k) plan with company match
Work/life balance
Ongoing learning and professional growth opportunities