Customer Success Manager, AI

Wing Assistant

. Manage the end-to-end sales pipeline from pre-demo through implementation .

Posted 9/17/2026full-timeRemote • PhilippinesJunior💰 ₱37,000 - ₱60,000 per monthWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates expertise in managing the sales pipeline, conducting product demonstrations, and converting leads into paying customers. Proficient in utilizing CRM systems and providing technology support to enhance customer experiences.

Highest-signal resume keywords

Sales Pipeline ManagementProduct DemonstrationCRM ExperienceCustomer Relationship BuildingTechnical Support

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Lead ConversionProspectingNegotiationUpsellingAutomation SoftwareAPIsConsumer ResearchData AnalysisVirtual DemosCustomer Onboarding

Soft Skills

CommunicationInterpersonal SkillsTeamworkAttention to DetailCustomer Service

Tools & Technologies

HubSpotPipedriveGoogle MeetZoomDiscordSlackG-SuiteGoogle DocsZapier

Industry Keywords

SalesBusiness DevelopmentAccount ManagementCustomer SuccessSolutions

About the role

Key responsibilities & impact

Manage the end-to-end sales pipeline from pre-demo through implementation
Build customer relationships, identify needs, qualify interests, and drive sales
Follow up with leads via calls, texts, email, LinkedIn, and automated sequences
Conduct in-depth sales demos and explain services, software, value propositions, and product features
Prospect new leads and send outbound communications, including InMails
Understand customer segments and needs to convert prospects into paying customers
Maintain contacts, leads, opportunities, and sales activity records in the CRM
Collaborate with sales executives to meet company goals and targets
Re-engage customers who did not complete onboarding and help them get started
Answer technical and integration questions and customize product demonstrations
Develop solutions for integration issues using tools such as Zapier
Provide technology support and help customers set up their product experiences
Respond to inbound customer calls, chats, and texts
Perform additional duties as needed to ensure customer satisfaction

Requirements

What you’ll need

1 to 3 years of professional work experience in sales, business development, account management/executive, customer success, or solutions
Experience managing and maintaining a pipeline and converting leads to paid customers
Experience conducting prospect follow-ups using calls, email cadences, and texting
Experience conducting virtual product demos, answering questions, upselling, and customizing pricing
Experience negotiating with customers and handling objections
Experience representing company products and services and conducting consumer research
Strong communication, interpersonal, teamwork, and customer service skills
Strong analytical mindset and attention to detail
Strong verbal and written communication in English
Ability to meet deadlines in a fast-paced and changing environment
Experience with CRMs such as HubSpot, Pipedrive, or equivalent; prospecting software; Google Meet/Zoom; Discord or Slack; G-Suite; Google Docs
Bachelor’s degree in Business Administration, Marketing, Sales, Psychology/Cognitive Studies, Communication, English, Technology/Computer Science, or similar
Willingness to work US hours/graveyard shift
Knowledge of or willingness to learn complex automation software, prompt engineering, and APIs
Interest in AI and generative technologies

Benefits

Comp & perks

Uncapped sales commission & incentives
Work on a 100% remote team that's spread across the globe
Opportunity to rapidly escalate to a more senior level, or to management
Access to physical office space in Metro Manila during opening hours
Rapid learning in the space of AI
Competitive compensation
Flexible PTO
HMO is available