Legal Intake Specialist

Wing Assistant

. Answer inbound calls from potential new clients as a professional first point of contact .

Posted 11/11/2026full-timeRemote • PhilippinesMid-LevelSenior💰 ₱43,000 - ₱45,000 per monthWebsite

Core Competencies

Role fit

Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates strong client-facing communication skills and excels in customer service roles, with proficiency in Microsoft Office and a detail-oriented approach to client documentation and onboarding processes.

Highest-signal resume keywords

Client-Facing Customer ServiceExcellent Verbal And Written CommunicationProficient In Microsoft ExcelDetail-Oriented Organizational SkillsSelf-Motivated And Proactive

ATS Keywords

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Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills

Client Evaluation ToolsData EntrySpreadsheet ManagementLegal Intake ProcessDocumentation Maintenance

Soft Skills

Compassionate And EmpatheticPositive And EnergeticReliable And Quick To Learn

Tools & Technologies

Customer Management SystemMicrosoft OfficeUSB Headset With Noise CancellationWorking WebcamInternet Service

Certifications & Qualifications

High School DiplomaDISC Assessment

Industry Keywords

Legal Strategy SessionsClient OnboardingInbound CallsProspective ClientsClerical Tasks

About the role

Key responsibilities & impact

Answer inbound calls from potential new clients as a professional first point of contact
Screen and qualify incoming calls using structured client evaluation tools
Communicate the firm's value and explain legal strategy sessions
Schedule legal strategy sessions using the customer management system
Follow up with prospective clients and guide them through the legal intake process
Perform clerical tasks including paperwork, spreadsheet management, text messages, and email follow-ups
Maintain accurate and timely documentation of client interactions
Organize paperwork and complete data entry for new client onboarding
Work 8:00 AM–5:00 PM Eastern Standard Time (EST)

Requirements

What you’ll need

Demonstrated success in a client-facing customer service or sales role
Excellent verbal and written English communication skills
Confident and professional when handling phone conversations
Compassionate, empathetic, and committed to excellent customer service
Positive, energetic, and motivated by goals and delivering a superior client experience
Self-motivated, reliable, quick to learn, and proactive
Detail-oriented with strong organizational skills
High school diploma required
Proficient in Microsoft Office, especially Microsoft Excel
Brief cover letter explaining qualifications, customer service approach, and interest in the role
Willing to submit a DISC Assessment for personality evaluation
USB headset with noise cancellation
Working webcam
Computer with at least 1.8 GHz processor and at least 4GB RAM
Main internet service speed of at least 25 Mbps cable connection
Backup internet service speed of at least 10 Mbps
Applicants must be based in the Philippines / location listed as Philippines

Benefits

Comp & perks

Health Insurance (HMO)
Performance Incentives
Job Security and Stability
Paid Training
Inclusive Culture
Upskilling Opportunities
100% Work-From-Home
Exceptionally Supportive Team
Opportunities for Career Growth
Fun Work Environment
Holiday & Overtime Pay
Affiliate Marketing Program referral earnings of up to $30 if a referral is hired