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Part Time Insurance Virtual Assistant
Wing Assistant. Contact new agency accounts within one business day of assignment and follow up within 24 hours if unacknowledged .
Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in Local SEO and Google Business Profile optimization, alongside strong client management and communication skills. Proficient in using Google Workspace and capable of explaining technical concepts to non-technical users.
Highest-signal resume keywords
Local SEO OptimizationGoogle Business Profile ManagementClient CommunicationGoogle Workspace ProficiencyAccount Management
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Local SEOGoogle Business Profile OptimizationClient ManagementAccount ManagementTechnical Troubleshooting
Soft Skills
Relationship BuildingClear CommunicationTraining Ability
Tools & Technologies
Google WorkspaceGoogle MeetGoogle DriveAutomation Tools
Industry Keywords
Client OnboardingRanking ImprovementsChurn RisksTechnical Bugs
About the role
Key responsibilities & impact- Contact new agency accounts within one business day of assignment and follow up within 24 hours if unacknowledged
- Review and optimize added locations, trade area sizing, keyword selections, and ranking maps before client onboarding calls
- Lead introductory Google Meet onboarding sessions covering dashboard navigation, assistant settings, local pages, white-label reporting, and website/Facebook integrations
- Record onboarding sessions and maintain organized records in Google Drive
- Audit assigned agency accounts to identify unmanaged GBPs and small test accounts
- Use company templates to showcase ranking improvements and encourage full client rollouts
- Serve as the primary business-hours contact for software questions, setup troubleshooting, and client training
- Escalate technical bugs to the tech team with screenshots and account details
- Report to the Sales Manager on expansion opportunities, incomplete onboardings, and churn risks
Requirements
What you’ll need- Client management, account management, client communication, and relationship building
- Strong understanding of Local SEO and Google Business Profile (GBP) optimization
- Ability to learn software platforms quickly and explain technical concepts clearly to non-technical users
- Proficiency with Google Workspace
- Experience with Local SEO / Automation tools
- USB headset with noise cancellation feature
- Working webcam
- Computer with at least 1.8 GHz processor and at least 4GB RAM
- Main internet service speed of at least 25 Mbps cable connection
- Backup internet service speed of at least 10 Mbps
- Ability to work US work hours
- 40 hours per week
Benefits
Comp & perks- Performance Incentives
- Job Security and Stability
- Paid Training
- Inclusive Culture
- Upskilling Opportunities
- 100% Work-From-Home
- Exceptionally Supportive Team
- Opportunities for Career Growth
- Fun Work Environment
- Holiday & Overtime Pay
- Affiliate Marketing Program referral earnings of up to $30 if a referral is hired