Appointment Setter, Cold Caller – Healthcare

Winning Assistants LLC

. Make outbound calls to existing leads who previously inquired about the clinic's services .

Posted 11/2/2026part-timeRemote • PhilippinesMid-LevelSenior💰 $6,240 - $7,280 per yearWebsite

Core Competencies

Role fit

Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates expertise in outbound calling and appointment-setting, with a strong focus on lead reactivation and conversion in a healthcare context. Proficient in building rapport and handling objections while maintaining a professional communication style.

Highest-signal resume keywords

Outbound Cold Calling ExperienceAppointment-Setting SuccessStrong Spoken EnglishInterpersonal SkillsHIPAA Compliance Familiarity

ATS Keywords

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Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills

Lead ReactivationSales TechniquesConsultation BookingLead Follow-UpObjection Handling

Soft Skills

Persuasion SkillsRelationship BuildingSelf-MotivationResilienceProfessional Communication

Tools & Technologies

Noise-Canceling HeadsetWebcamHigh-Speed Internet Connection

Certifications & Qualifications

NBI ClearanceLocal Police Clearance

Industry Keywords

Healthcare CommunicationU.S.-Based ClientsSales TargetsConsultation BookingsProfessional Phone Presence

About the role

Key responsibilities & impact

Make outbound calls to existing leads who previously inquired about the clinic's services
Reconnect with potential patients, understand their interests, and encourage them to reconsider the clinic's services
Handle objections and hesitant prospects professionally
Maintain consistent outreach activity across the existing lead database of approximately 30,000–40,000 inquiries
Book consultations for interested and qualified leads with the clinic's sales representatives
Use sales and communication techniques to turn previous inquiries into scheduled appointments
Generate consultation bookings through consistent lead follow-ups and engagement
Communicate confidently and professionally with U.S.-based prospects
Build rapport, establish trust, and represent the healthcare clinic positively during calls
Maintain a friendly, natural, and professional phone presence
Performance measured by consultations booked, outbound calling activity, and lead conversion effectiveness

Requirements

What you’ll need

Proven experience in outbound cold calling or sales appointment-setting, preferably with demonstrated success in booking appointments
Strong, fluent spoken English with clear pronunciation and a natural, professional phone presence
Ability to confidently handle objections, rejection, and hesitant prospects
Strong interpersonal, persuasion, and relationship-building skills
Self-motivated, resilient, and results-oriented
Reliable and able to stay focused during scheduled working hours
Quiet, distraction-free work environment suitable for professional calls
Stable, long-term part-time availability
Experience with lead reactivation, outbound prospecting, or appointment-setting for U.S. clients preferred
Previous experience supporting healthcare clinics or other U.S.-based businesses preferred
Proven appointment-setting results or experience meeting sales targets preferred
Familiarity with HIPAA compliance or healthcare communication practices preferred
Spanish-speaking ability is a plus, but not required
Must speak and write English clearly and professionally
Must have relevant work experience
Must be able to provide an NBI Clearance and/or Local Police Clearance before onboarding
Must be available to attend video meetings with camera on when required
Reliable laptop or desktop computer
Stable high-speed internet connection of at least 25 Mbps
Noise-canceling headset
Working webcam for virtual meetings
Quiet and professional work environment

Benefits

Comp & perks

Dedicated HR & Contractor Support Team
Premium VPN Access (Optional)
HIPAA & Cybersecurity Training + Certification (Provided)
Top 1% VA Performance Training
Client-Approved U.S. Holidays
Client-Approved Paid or Unpaid Time Off; paid time off is optional and only if offered by the client
Access to Tools & Resources
Optional Performance-Based Incentives
Optional contractor perks and client-approved allowances available to independent contractors