Business Development Representative – Healthcare, Aesthetics

Winning Assistants LLC

. Follow up with new inquiries and convert prospective patients into booked appointments.

Posted 11/4/2026part-timeRemote • Brazil, El Salvador, Honduras, Colombia, Venezuela, PhilippinesMid-LevelSenior💰 $6,240 - $7,280 per yearWebsite

Core Competencies

Role fit

Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates strong sales acumen with proven experience in appointment setting, lead follow-up, and conversion. Proficient in maintaining CRM records and managing multiple leads while adhering to customer confidentiality and HIPAA requirements.

Highest-signal resume keywords

Sales ExperienceAppointment SettingLead Follow-UpCRM ManagementVerbal And Written Communication

ATS Keywords

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Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills

Sales ConversionOutbound CallingLead ReactivationAppointment SchedulingTracking Sales Performance

Soft Skills

Strong Phone EtiquetteOrganizational SkillsAttention To DetailProactive And PersistentFriendly And Professional Approach

Tools & Technologies

Aesthetic Record CRMRingCentralVideo Meeting Software

Certifications & Qualifications

NBI ClearanceLocal Police Clearance

Industry Keywords

Medical SpasAestheticsHealthcare SalesCustomer ConfidentialityHigh-Value Offerings

About the role

Key responsibilities & impact

Follow up with new inquiries and convert prospective patients into booked appointments.
Reconnect with inactive patients, lost leads, and previous inquiries to generate sales opportunities.
Conduct outbound calls and consistent follow-ups to encourage bookings and treatment purchases.
Explain available treatments and packages using approved information and sales guidelines.
Ask for the sale and help close treatment or package purchases.
Send secure payment links, monitor payment status, and follow up on outstanding deposits or purchases.
Track lead conversions, appointment bookings, and sales performance against agreed goals.
Answer incoming and overflow calls using RingCentral.
Respond to patient inquiries and provide general information about services, appointments, and next steps.
Build rapport with prospective and existing patients.
Direct clinical or specialized inquiries to appropriate staff.
Document call details and ensure timely follow-ups.
Maintain accurate patient and lead information in Aesthetic Record CRM.
Update lead statuses, document calls, and track follow-up activities.
Schedule appointments and maintain an organized practice calendar.
Monitor appointment readiness and coordinate follow-ups.
Organize sales pipelines and identify leads requiring additional outreach.
Provide general administrative and back-office support as needed.
Manage lead reactivation and outreach for an established database of prospective and existing patients.
Work toward appointment conversion and sales performance goals independently.

Requirements

What you’ll need

Proven sales experience with demonstrated closing ability.
Hands-on experience with appointment setting, lead follow-up, and sales conversion.
Experience conducting outbound calls, proactive outreach, and cold calling.
Ability to reactivate inactive leads and pursue sales opportunities.
Excellent verbal and written English communication skills.
Strong phone etiquette and a friendly, warm, persuasive, and professional approach.
Ability to explain products or services, overcome objections, and ask for the sale.
Strong organizational skills and attention to detail when maintaining CRM records and tracking follow-ups.
Ability to manage multiple leads, prioritize opportunities, and work toward performance targets.
Willingness to learn treatments, packages, sales scripts, and established processes.
Familiarity with customer confidentiality and willingness to follow HIPAA requirements.
Proactive, persistent, self-motivated, reliable, and comfortable working independently.
Willingness to transition from part-time to full-time as business needs grow.
Must be proficient in speaking and writing clear, professional English.
Must be comfortable handling inbound and outbound calls.
Must be available Monday–Friday, 10:00 AM–2:00 PM Pacific Time.
Must be open to potentially increasing working hours to full-time.
Must submit an NBI Clearance and/or Local Police Clearance before onboarding.
Must be available for video meetings with camera on when required.
Reliable laptop or desktop computer.
Stable high-speed internet connection of at least 25 Mbps.
Noise-canceling headset.
Working webcam for virtual meetings.
Quiet and professional work environment.
Preferred: experience in medical spas, aesthetics, healthcare sales, or related industries.
Preferred: familiarity with Aesthetic Record CRM or similar platforms.
Preferred: experience selling treatments, service packages, memberships, or high-value offerings.
Preferred: experience managing large lead databases and reactivation campaigns.
Preferred: Spanish-English bilingual proficiency, not required.

Benefits

Comp & perks

Dedicated HR & Contractor Support Team: Access to world-class support for questions, guidance, contract matters, and client communication.
Premium VPN Access (Optional): A secure VPN license can be provided upon request to enhance privacy and security for client-related tasks.
HIPAA & Cybersecurity Training + Certification (Provided): Access to internal HIPAA compliance training, cybersecurity modules, and certification to help handle PHI for U.S. healthcare clients.
Top 1% VA Performance Training: Proprietary training on communication, client management, productivity systems, and best practices.
Client-Approved U.S. Holidays: Contractors may take U.S. holidays off according to the client’s needs and schedule.
Client-Approved Paid or Unpaid Time Off: Time off may be granted by the client; paid time off is optional and only if offered by the client.
Access to Tools & Resources: Templates, workflow guides, productivity tools, and client-specific SOP support.
Optional Performance-Based Incentives: Some clients may offer bonuses, incentives, or increased hours based on performance.
Direct training, sales scripts, and guidance.