Dental Virtual Assistant – Insurance Verification, Scheduling

Winning Assistants LLC

. Independently verify dental insurance eligibility, active coverage, benefits, limitations, exclusions, and patient financial responsibility .

Posted 11/5/2026part-timeRemote • PhilippinesMid-LevelSenior💰 $5,200 - $6,240 per yearWebsite

Core Competencies

Role fit

Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates expertise in verifying dental insurance eligibility and managing patient scheduling within dental practice management systems. Proficient in communicating with patients and maintaining organized records while adhering to surgical workflows and scheduling guidelines.

Highest-signal resume keywords

Dental Insurance VerificationAppointment SchedulingDental Practice Management SystemsPatient CommunicationSurgical Workflow Understanding

ATS Keywords

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Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills

Dental Insurance Eligibility VerificationAppointment ManagementChart ReviewPatient Financial ResponsibilityScheduling Guidelines

Soft Skills

Professional CommunicationOrganizational SkillsAttention to Detail

Tools & Technologies

OryxDentrixEaglesoftPractice Management System

Certifications & Qualifications

NBI ClearanceLocal Police Clearance

Industry Keywords

Dental Practice OperationsPatient CoordinationSOPsVideo MeetingsHigh-Speed Internet

About the role

Key responsibilities & impact

Independently verify dental insurance eligibility, active coverage, benefits, limitations, exclusions, and patient financial responsibility
Contact insurance companies or use payer portals to clarify coverage and resolve discrepancies
Document verified insurance information in the practice management system
Identify and follow up on missing or inconsistent insurance details
Review patient charts before appointments and ensure records are complete
Update and organize patient records and flag issues for clinical or office staff
Strategically schedule appointments according to surgical workflows, scheduling guidelines, and SOPs
Manage new patient scheduling, hygiene appointments, follow-ups, and scheduling overflow
Coordinate adjustments with the treatment planner and patient coordinator
Communicate professionally with patients, prioritizing text messaging and using phone calls when needed
Maintain scheduling documentation and provide task updates
Attend Zoom or Google Meet training sessions as needed
Support additional dental administrative responsibilities

Requirements

What you’ll need

Hands-on experience independently verifying dental insurance eligibility, coverage, benefits, and patient financial responsibility
Extensive experience scheduling dental appointments, managing appointment types, coordinating patients, and following scheduling guidelines
Understanding of surgical dental workflows and procedure-based scheduling
Experience with Oryx, Dentrix, Eaglesoft, or comparable dental practice management systems
Dental chart review experience is preferred
Experience communicating with dental patients by phone, text, or other channels
Previous experience supporting dental practice operations and working independently with minimal supervision
Must speak and write English clearly and professionally
Must have relevant work experience
Must provide an NBI Clearance and/or Local Police Clearance before onboarding
Must attend video meetings with camera on when required
Reliable laptop or desktop computer
Stable high-speed internet connection of at least 25 Mbps
Noise-canceling headset
Working webcam
Quiet and professional work environment

Benefits

Comp & perks

Dedicated HR & Contractor Support Team
Premium VPN Access (Optional)
HIPAA & Cybersecurity Training + Certification (Provided)
Top 1% VA Performance Training
Client-Approved U.S. Holidays
Client-Approved Paid or Unpaid Time Off
Access to Tools & Resources
Optional Performance-Based Incentives
Optional contractor perks and client-approved allowances