Healthcare Appointment Setter

Winning Assistants LLC

. Handle inbound calls from prospective, existing, and past patients, averaging approximately 10 calls per day .

Posted 10/14/2026part-timeRemote • Mexico, Venezuela, Colombia, El Salvador, Costa Rica, PhilippinesJunior💰 $10,400 - $12,480 per yearWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates expertise in appointment setting and lead conversion within a healthcare context, utilizing platforms like GoHighLevel and Jane EMR. Proficient in managing patient interactions and maintaining confidentiality while supporting marketing initiatives.

Highest-signal resume keywords

Appointment Setting ExperienceLead Conversion SkillsGoHighLevel CRM ProficiencyJane EMR FamiliarityOutbound Calling Experience

ATS Keywords

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Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills

Lead NurturingObjection HandlingPatient ReactivationSales TechniquesAppointment Scheduling

Soft Skills

Confident Phone PresencePersuasive CommunicationProfessionalismPatient-Friendly Attitude

Tools & Technologies

GoHighLevelJane EMRInstagramFacebook

Certifications & Qualifications

NBI ClearanceLocal Police Clearance

Industry Keywords

Healthcare Appointment-SettingPatient CoordinationMedical ReceptionPhysical TherapyWomen's Health

About the role

Key responsibilities & impact

Handle inbound calls from prospective, existing, and past patients, averaging approximately 10 calls per day
Convert patient inquiries and qualified leads into booked evaluations using sales and closing techniques
Conduct outbound follow-ups with prospective and past patients, averaging approximately 25 calls per week
Address patient concerns, overcome objections, and encourage appointment bookings
Manage leads through GoHighLevel CRM and maintain accurate records and follow-up activities
Follow a structured callback schedule, including initial contact, a 2-day follow-up, and another follow-up 3 days later
Reactivate inactive leads and past patients to generate new appointments
Schedule appointments using Jane EMR or similar healthcare platforms
Assist with secure payment collection and maintain accurate patient and scheduling records
Assist with Instagram and Facebook posting, engagement, and basic marketing activities
Coordinate with the existing content creator on social media initiatives
Manage emails, administrative inquiries, data entry, and recordkeeping
Provide general virtual administrative support and assist with basic marketing content creation when needed

Requirements

What you’ll need

At least 1 year of experience in appointment setting, sales, or a similar role
Demonstrated ability to convert leads and inquiries into confirmed appointments or consultations
Experience in outbound calling, lead nurturing, objection handling, and patient reactivation
Confident, persuasive, professional, and patient-friendly phone presence
Medical reception, patient coordination, or healthcare appointment-setting experience preferred; physical therapy, pelvic floor therapy, or women's health experience highly preferred
Familiarity with GoHighLevel, Jane EMR, or similar platforms; Jane EMR experience preferred
Ability to independently manage leads, follow up consistently, and achieve appointment conversion goals
Understanding of patient confidentiality and healthcare privacy requirements
Basic experience with Instagram, Facebook, and marketing support is an advantage
Must speak and write English clearly and professionally
Must have relevant work experience
Must provide an NBI Clearance and/or Local Police Clearance before onboarding
Must be available to attend video meetings with camera on when required
Reliable laptop or desktop computer
Stable high-speed internet connection of at least 25 Mbps
Noise-canceling headset
Working webcam for virtual meetings
Quiet and professional work environment

Benefits

Comp & perks

Dedicated HR & Contractor Support Team
Premium VPN Access (Optional)
HIPAA & Cybersecurity Training + Certification (Provided)
Top 1% VA Performance Training
Client-Approved U.S. Holidays
Client-Approved Paid or Unpaid Time Off; paid time off is optional and only if offered by the client
Access to Tools & Resources, including templates, workflow guides, productivity tools, and client-specific SOP support
Optional performance-based incentives, bonuses, or increased hours based on performance
Optional contractor perks and client-approved allowances