Healthcare Operations Coordinator – Medical & Aesthetics

Winning Assistants LLC

. Oversee daily administrative operations across two U.S.-based healthcare practices .

Posted 10/24/2026full-timeRemote • PhilippinesJuniorMid-Level💰 $12,480 - $14,560 per yearWebsite

Core Competencies

Role fit

Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates expertise in healthcare operations management, including staff oversight, billing processes, and operational reporting. Proficient in AthenaHealth for reporting and encounter management, with strong organizational and communication skills.

Highest-signal resume keywords

Healthcare Operations ManagementAthenaHealth ReportingStaff CoordinationBilling ProcessesHEDIS Initiatives

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Medical Office ManagementOperational ReportingAccounts Receivable ManagementBilling CoordinationProcedure CodingWorkflow ImprovementStaff TrainingTask MonitoringInventory TrackingPayroll Preparation

Soft Skills

Organizational SkillsProblem-Solving SkillsLeadership SkillsCommunication SkillsDetail-Oriented

Tools & Technologies

AthenaHealthVideo Conferencing ToolsInventory Management SoftwareBilling Software

Certifications & Qualifications

NBI ClearanceLocal Police Clearance

Industry Keywords

Healthcare PracticesPrimary CarePreventive MedicineCIN ReportingHealthcare Quality Metrics

About the role

Key responsibilities & impact

Oversee daily administrative operations across two U.S.-based healthcare practices
Coordinate workflows and provide operational oversight for approximately 10–15 staff members
Monitor staff schedules, responsibilities, and task completion
Communicate physician feedback, address operational concerns, and coordinate workflow improvements
Support staff training and ensure procedures are followed
Identify operational issues and follow up on outstanding tasks
Generate and review AthenaHealth reports
Review daily patient encounters and verify or enter physician-provided or physician-confirmed procedure codes
Identify incomplete encounter information and coordinate corrections with physicians
Monitor billing reports, accounts receivable, and claim denials; coordinate follow-ups with the external billing team
Coordinate with external credentialing partners
Support HEDIS-related healthcare quality activities with staff and the CIN coordinator
Coordinate staff scheduling, attendance monitoring, routine PTO approvals, and payroll preparation
Address staff concerns and escalate matters requiring executive approval
Communicate with vendors, monitor inventory, and prepare purchase orders
Handle patient concerns escalated by front-office staff
Provide operational updates and communicate unresolved issues to practice leadership

Requirements

What you’ll need

Minimum of 2–3 years of experience as a Medical Office Manager or in a healthcare management role involving practice operations, reporting, billing, and AR/AP management
At least 1 year of recent hands-on AthenaHealth experience involving reporting and encounter management
Experience overseeing healthcare staff, coordinating daily medical practice operations, and working closely with physicians
Understanding of healthcare administrative workflows, billing processes, and operational reporting
Strong organizational, problem-solving, leadership, and follow-up skills
Excellent written and verbal English communication skills
Proactive, detail-oriented, and able to work independently
Actual medical office or healthcare operations management experience required
Relevant work experience required
Must provide an NBI Clearance and/or Local Police Clearance before onboarding
Must attend video meetings with camera on when required
Reliable laptop or desktop computer
Stable high-speed internet connection of at least 25 Mbps
Noise-canceling headset
Working webcam
Quiet and professional work environment
Preferred: experience with internal medicine, primary care, preventive medicine, or longevity-focused practices
Preferred: experience across multiple healthcare practices or managing teams of 10–15 staff
Preferred: familiarity with medical billing reports, denial tracking, and external billing coordination
Preferred: exposure to HEDIS initiatives, healthcare quality metrics, or CIN-related reporting
Preferred: experience with vendor management, inventory tracking, staff scheduling, and payroll preparation

Benefits

Comp & perks

Dedicated HR & Contractor Support Team
Premium VPN Access (Optional)
HIPAA & Cybersecurity Training + Certification (Provided)
Top 1% VA Performance Training
Client-Approved U.S. Holidays
Client-Approved Paid or Unpaid Time Off; paid time off is optional and only if offered by the client
Access to Tools & Resources, including templates, workflow guides, productivity tools, and client-specific SOP support
Optional performance-based incentives, bonuses, or increased hours based on performance
Independent-contractor resources, training, and client-approved allowances