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Medical Billing & Insurance Specialist
Winning Assistants LLC. Manage claims throughout the complete billing cycle .
Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in full-cycle medical billing and revenue cycle management, with a strong focus on accurate claim preparation, submission, and follow-up. Proficient in navigating insurance portals and ensuring compliance with HIPAA regulations while maintaining detailed billing records.
Highest-signal resume keywords
Medical Billing ExperienceRevenue Cycle Management (RCM)Claim Denial ResolutionInsurance Eligibility VerificationProficiency with Availity
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Claim PreparationClaim SubmissionClaim Follow-UpICD-10 CodingCPT CodingClaim ScrubbingBilling DocumentationBilling Guidelines ComplianceInsurance VerificationBilling Issue Identification
Soft Skills
Attention to DetailOrganizational SkillsCommunication SkillsIndependenceCollaboration
Tools & Technologies
AvailityPayer PortalsTriZettoI-Pegasus
Industry Keywords
Medical BillingRevenue CycleInsurance ClaimsHIPAA ComplianceOptometry BillingOphthalmology BillingBlue Cross/Blue ShieldUnitedHealthcareAetnaMedicare
About the role
Key responsibilities & impact- Manage claims throughout the complete billing cycle
- Prepare, review, and submit accurate claims
- Monitor claim status and follow up on outstanding or unpaid claims
- Investigate and resolve rejected and denied claims
- Handle appeals and communicate with insurance companies as needed
- Identify billing issues that may delay or prevent reimbursement
- Maintain accurate billing records and support a healthy revenue cycle
- Verify patient eligibility, benefits, and coverage
- Work with vision insurance plans, Blue Cross/Blue Shield, UnitedHealthcare, Aetna, Medicare, and Medicaid
- Navigate payer portals, particularly Availity
- Complete insurance verification with an approximately 10-minute turnaround target
- Document coverage, benefits, and relevant insurance information
- Review and scrub claims before submission
- Confirm diagnosis codes support corresponding CPT/procedure codes
- Identify coding-related issues that could lead to claim denials or delayed payments
- Support clean and accurate claim submissions
- Follow the practice’s coding and billing guidelines
- Work closely with the medical scribe and other Virtual Assistants
- Maintain accurate and HIPAA-compliant patient and billing documentation
- Communicate billing or insurance issues clearly with appropriate team members
- Follow established clinic SOPs and billing processes
- Participate in training with the clinic team and outgoing medical biller to ensure a smooth transition
Requirements
What you’ll need- Solid hands-on medical billing experience; training or certification alone does not qualify
- Experience managing full-cycle medical billing and revenue cycle management (RCM)
- Strong experience with medical claim preparation, submission, and follow-up
- Hands-on experience resolving claim denials and rejections and handling appeals
- Strong insurance eligibility and benefits verification experience
- Proficiency with Availity is required
- Experience navigating insurance/payer portals
- Experience working with commercial and/or government insurance plans such as Blue Cross/Blue Shield, UnitedHealthcare, Aetna, Medicare, and Medicaid
- Working knowledge of ICD-10, CPT codes, claim scrubbing, and medical coding principles
- Ability to identify billing or coding issues that could result in denials or delayed reimbursement
- Strong attention to detail, accuracy, organization, and follow-through
- Excellent written and spoken English
- Comfortable communicating with insurance companies and internal team members
- Ability to work independently while collaborating closely with the clinic team
- Ability to learn and follow clinic-specific billing SOPs
- Strong understanding of patient confidentiality and HIPAA requirements
- Must be able to submit an NBI Clearance and/or Local Police Clearance before onboarding
- Must be available for video meetings with the camera on when required
- Reliable laptop or desktop computer
- Stable high-speed internet connection, minimum 25 Mbps
- Noise-canceling headset
- Working webcam for virtual meetings
- Quiet and professional work environment
- TriZetto experience preferred but not required
- i-Pegasus experience is a plus but not required; training will be provided
- Optometry or ophthalmology billing experience is a plus but not required
- Previous remote or Virtual Assistant experience preferred but not required
- Medical or healthcare degree not required
- Active medical license not required
- Relevant professional medical billing experience is more important than a specific medical degree or license
Benefits
Comp & perks- Dedicated HR & Contractor Support Team
- Premium VPN Access (Optional)
- HIPAA & Cybersecurity Training + Certification (Provided)
- Top 1% VA Performance Training
- Client-Approved U.S. Holidays
- Client-Approved Paid or Unpaid Time Off
- Access to Tools & Resources
- Optional Performance-Based Incentives
- Optional contractor perks and client-approved allowances